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Job Title: Customer Experience Analyst (Contingent upon Award)
Company: Persistent Technology Inc.
Location: Remote
About Persistent Technology Inc.: Persistent Technology Inc. is a leading provider of innovative IT solutions, committed to delivering exceptional customer experiences through cutting-edge technologies and comprehensive service offerings. We empower businesses to thrive in the digital age by leveraging our expertise in IT service management and customer experience enhancement.
Job Description: Persistent Technology Inc. is seeking a highly skilled and experienced Customer Experience Analyst to join our dynamic team. The ideal candidate will possess a Bachelor of Science in Business Administration, Computer Science, Information Systems, or a related field, complemented by 7 to 10 years of experience in Customer Experience or Service Management. This role will primarily focus on customer experience, business analysis, and process improvement within IT or service management environments.
Key Responsibilities:
Qualifications:
Why Join Us:
Please Note: This position is contingent upon contract award. If awarded, the successful candidate will have the opportunity to join Persistent Technology Inc. in shaping the future of customer experience management. This position is fully remote, allowing you to work from anywhere while contributing to our team's success.
If you are passionate about customer experience and possess the skills and qualifications outlined above, we encourage you to apply for the Customer Experience Analyst position at Persistent Technology Inc. Join us in shaping the future of customer experience management!
Full Time
Wholesale
$89k-118k (estimate)
05/07/2024
07/05/2024
perstechinc.com
SILVER SPRING, MD
25 - 50
2013
ALCIDES SANTANA
$5M - $10M
Wholesale
Persistent Technology possesses expertise in providing solutions for customers in a variety of areas. We understand and solve problems related to military and veterans' health, among others. We've supported the Department of Defense and Department of Veterans Affairs extensively in the past by applying the latest technologies, project management, training, and analysis to provide solutions to these problems. The positive outcomes that have resulted in this have afforded the government, along with the population they support, great success, and satisfaction. Persistent Technology is committed t...o ensuring that our customers accomplish their mission most effectively and efficiently as possible.
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The following is the career advancement route for Customer Experience Analyst positions, which can be used as a reference in future career path planning. As a Customer Experience Analyst, it can be promoted into senior positions as a Customer Experience Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Experience Analyst. You can explore the career advancement for a Customer Experience Analyst below and select your interested title to get hiring information.