11 Client care coordinator Jobs in Rockford, IL
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Perryville Pet Hospital is Hiring a Client care coordinator Near Rockford, IL
Perryville Pet Hospital -
PRIOR WORK EXPERIENCE IN VET CLINIC PREFERRED.
Client Care Coordinator Job Summary
We are looking for a friendly and welcoming Client Care Coordinator to join our team! The Client Care Coordinator greets clients, providing the first and last impression of each client’s visit to our hospital.
Client Care Coordinators are responsible for client, communication and always providing excellent client service. Client Care Coordinators perform clerical duties related to veterinary care and treatment, process invoices and payments, direct incoming phone calls, and provide miscellaneous support to the veterinary team.
Client Care Coordinator Duties and Responsibilities
Filing of charts and p ulling charts for next day appointments
Answers telephone and assist clients on the phone
Maintain cleanliness of the reception area
Maintain cleanliness and organize exam rooms (when needed)
Interacting with clients and coordinating communication between doctors, assistants, and the clients.
Provide top-notch customer service.
Being attentive to client and pet needs.
Identify and work compassionately with clients in various emotional states.
Work patiently with distressed, frustrated, or disgruntled clients.
Answer and triage phone calls from clients.
Schedule appointments and schedule procedures.
Check-in clients.
Monitor client flow from check-in to discharge.
Monitor schedule and flow.
Client call backs.
Managing record requests between other hospitals and specialty practices.
Fill prescriptions.
Discharge patients.
Client education.
Client Care Coordinator Requirements and Qualifications
Demonstrate knowledge of general office practices and procedures, receptionist and telephone techniques; Perform clerical work with speed and accuracy, use a multiple line telephone system, handle cash and other forms of payment.
Knowledge of veterinary clinic procedures and terminologies
Physical fitness to carryout physical activities.
Communicate in a clear, concise, understandable manner; Basic computer skills, including ability to learn veterinary management software.
Passionate about animals.
Ability to relate with customers in a friendly and professional manner.
Excellent phone etiquette.
Good temperament to withstand bad behavior from some animals.
Ability to exercise patience with clients.
Exceptional organizational skills to keep work environment tidy and comfortable, as well as to perform assignments efficiently .
Last updated : 2024-04-27
Job Summary
Full Time
$36k-45k (estimate)
05/06/2023
05/09/2024
perryvillepet.com
Rockford, IL
<25
Related Companies
The job skills required for Client care coordinator include Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Client care coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client care coordinator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Client care coordinator positions, which can be used as a reference in future career path planning. As a Client care coordinator, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client care coordinator. You can explore the career advancement for a Client care coordinator below and select your interested title to get hiring information.
If you are interested in becoming a Client Care Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Care Coordinator for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Client Care Coordinator job description and responsibilities
Compassionate, knowledgeable, and collaborative, the patient care coordinator also collaborates with other members of the care team to look after patients within the healthcare facility.
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Managing client database and updating client account records.
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Provide patient centric care using virtual communications, care pathways, remote patient monitoring and a host of other tools.
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Ensure staff have adequate training and support to help clients with ways to overcome these barriers so they can access the services they need.
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Complete patient care goes beyond caring for the patient’s physical problems. Patients may experience additional stress related to their financial situation, familial relationships, and even their physical environment.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Care Coordinator jobs
Account coordinators can earn certifications to gain a deeper knowledge of their daily responsibilities, test their skills and advance their careers.
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An account coordinator provides day-to-day administrative support to account executives.
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While some account coordinator roles are entry-level positions, most applicants need to have relevant work experience or certifications.
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Healthcare Customer Care Representatives should also have an attitude to learn and develop continuously.
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Step 3: View the best colleges and universities for Client Care Coordinator.
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