Job Description: Senior Engineering Manager

About ChargeItSpot | ARC 

ChargeItSpot works to build an unrivaled ecosystem of enterprise solutions that solve real-world problems in mobile device security, charging, and management. ARC™ by ChargeItSpot is a device management solution that stores, secures, tracks and charges company-owned handheld devices that employees use to do their jobs. With ARC, companies reduce device shrink, recover lost productivity, and eliminate wasted payroll consumed by managers and associates. 

At ChargeItSpot, we surround ourselves with independent thinkers who are detail oriented and customer obsessed. Our clients have routinely called us “the most talented team they’ve ever worked with.” We value determination, resourcefulness, imagination, and follow through; we want people who are ready to get things done. 

Check out our core values to learn more! 

About the Role 

The Senior Engineering Manager leads the development of ARC and ChargeItSpot software. As a leader, the Director of Engineering marshals both in-house and external resources to create quality software solutions. 

• Identify and address complex challenges and provide creative solutions to advance the organization's goals.
• Foster strong engineering practices and processes, build teams that value excellence.
• Lead a team of engineers, which may include hiring, mentoring, and providing guidance to team members to help them excel in their roles. Conduct performance evaluations, setting goals, and providing feedback to team members to help them grow and develop in their roles.
• Oversee the planning, execution, and successful completion of projects, ensuring they align with the organization's goals and objectives. Provide architectural guidance for complex distributed systems.
• Encourage innovation within the team by exploring new methodologies, tools, and technologies that can enhance research capabilities and outcomes.
• Note: This is a hands-on role that requires the Director to work directly on software. We are looking for candidates who are excited by leadership as well as the opportunity to build things.

Relevant Technologies 

Senior Engineering Manager needs to have experience using the following technologies: 

• Experience building server side code using the Java, Spring framework, and JPA/Hibernate.
• Experience building client side code using JavaFX, JSP/JSTL, and React. 
• CI/CD technologies such as BitBucket Pipelines, Jenkins, or similar tools.
• An understanding of version control systems such as git. 
• Experience using Linux (Ubuntu preferred), SSH, and the Linux command line. 
• Advanced knowledge of Postgres, database tuning, and database design concepts especially in a high-availability environment. 
• Knowledge of USB device communication using USB HID or USB Serial with middleware. 

Other desirable skills include a knowledge of TCP/IP networking, knowledge of Windows/MacOS, and experience using Atlassian tools such as JIRA, Trello, and Confluence. 

Qualifications 

• 7 years of relevant team leadership and development experience using the technologies listed in the Relevant Technologies section.
• A focus on improving the developer experience through documentation, tooling and process improvements.
• Experience in leading a team of developers and quality assurance personnel in an agile environment. 
• Prior experience leading a distributed team is a plus.
• Ability to estimate work required to build features given system constraints and team member skill level. 
• Assessing the performance of in-house and external development team members. 
• Ability to analyze and understand complex interactions between the kiosks and servers in an Internet of Things architecture. 
• Ability to communicate difficult to understand technology concepts to product managers, operations, client success and external customers. 
• Knowledge of G-Suite (Google Docs and the like) along with Office 365 tools. 
• Familiarity with Slack, Google Meetings, and other collaboration tools. 
• Excellent people and problem solving skills. 

Location

Our headquarters is in downtown Philadelphia, PA (Old City). We operate in a hybrid work model, and have a strong preference for candidates who can work in our office at least 3 days/week since interacting with our hardware is a critical component of this role. Most of our development team is in the office ~3 days per week. You must be authorized to work in the United States. 

Benefits 

• Health, dental and vision insurance
• Health care FSA 
• 401k plan with matching company contributions 
• Paid time off 
• Hybrid or remote work environment 

Check us out at www.chargeitspot.com and www.experiencearc.com 

If you have the unique combination of skills and qualities we are looking for, please submit your resume and a cover letter expressing your motivation to apply to this position to careers@chargeitspot.com . 

ChargeItSpot is an Equal Opportunity employer. Personnel are chosen on the basis of ability without regard to race, color, religion, sex, national origin, disability, marital status or sexual orientation, in accordance with federal and state law.