Description

Company Overview:

Performance Hospitality is a lifestyle hotel management company committed to providing outstanding service to our guests! We manage a variety of branded, independent hotels in major US markets. We take pride in our ability to deliver exceptional guest and associate experiences by focusing on inspiring individuals through a thoughtful delivery of self-expression hospitality. We believe that providing innovative, cutting-edge practices, along with transparent communications, is a fundamental part of our commitment.

Purpose:

The Barista is responsible for providing the preparation of specialty coffee drinks along with serving of food items.

Essential Functions:

• Must perform as any sales attendant in providing exceptional guest courtesy, having complete knowledge of all product and menu items, including preparation, and suggestions.
• Take drink orders, prepare cold and hot beverages, and then serve them in a timely fashion.
• Maintain accurate cash handling while receiving cash from guests, making change, verifying validity of charges, recording charges, and insuring vouchers are properly executed in order to balance all monies. Input orders into a register at the POS and create a check for each customer.
• Process customer transactions while maintaining other duties. Accurately process transactions through the POS and counts back change to customers.
• Responsible for greeting guests in a courteous and friendly manner, while suggesting product to enhance customers experience and meet sales goals.
• Maintain proper and adequate set-up on a daily basis, including the requisitioning and stocking of all products.
• Perform general cleaning tasks using standard hotel cleaning products as assigned by your supervisor to adhere to health standards.
• Conduct all opening and closing procedures.

Qualifications:

High School Diploma or equivalent and minimum of one (1) year of related experience.

Qualifications

Working Conditions / Physical Demands / Knowledge / Skills / Abilities (KSA’s):

Command of the English language both written and verbal. Well organized and detail-oriented with the ability to manage multiple priorities in a fast-paced environment. Self-starting personality with an even disposition. Always maintain a professional appearance and manner. Must be willing to “pitch-in” and help co-workers with their job duties and be a team player. Ability to work beyond standard hours when necessary, including evenings, weekends, and holidays, to accommodate the guests’ needs. Ability to comprehend and follow instructions from supervisor. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. EDUCATION and EXPERIENCE High School Diploma or equivalent with at least one (1) year hospitality experience.

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Exceptional benefits including elective Medical, Dental, Vision, and Short-Term Disability coverage.

Explore our hotels! Associates receive hotel and restaurant discounts & perks at any of our properties (excluding your home property).

We Invest in Your Future Success! Become a department trainer Join our Job Coach Program.

Continued Leadership Education Program! We offer an ongoing Performance Hospitality Leadership Series (PHLS, Weekly Webinars, e-learning courses).

Enjoy the Holidays! We offer Seven (6) paid holidays throughout the year.

Company paid Basic Life Insurance, AD&D, Long-term Disability, Employee Assistance Program (EAP) and Travel Assistance Program.

Paid Time Off (PTO)

Celebrate You! Choose one (1) paid day of personal celebration each year to use however you choose

“Performance Hospitality is proud to be an Equal Opportunity Employer.

Drug-free Workplace