Job Title: Quality Assurance Analyst I

FLSA Status: Exempt

Job Family: IT

Dept: IT - Project Delivery

Location: In-Office (Fort Wayne, IN)

JOB SUMMARY
Evaluate all aspects of web application functionality with supervision to validate application quality, system integrity, appropriate fulfillment of user requirements, and overall user experience.

POSITION ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Perform manual testing including exploratory, functional, non-functional, regression, and system integration testing for client-facing applications and back-end systems.
• Design, write, execute, and maintain test plans and automated test scripts.
• Assist with release management activities and communication.
• Assist project team during acceptance criteria and definition of done discussions.
• Participate in project planning activities to determine testing scope and estimates.
• Identify, report, prioritize, and track defects and evaluate fixes.
• Participate in daily stand-ups, communicating effectively with project managers and team members.
• Utilize tools and procedures to monitor and supplement testing (manual and automated).
• Compile test results and communicate with project team members.
• Complete other projects as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES
The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Demonstrate knowledge of software QA methodologies, development life cycles, principles, and processes.
• Possess a basic understanding of Agile development methodologies (Scrum and Kanban).
• Demonstrate familiarity with writing clear, concise, and comprehensive test plans and test cases.
• Must be detail-oriented, demonstrate clarity, and work well as a team member.
• Must possess basic SQL skills.
• Demonstrate strong verbal, written, and listening skills.
• Effectively interface with external contacts, Brotherhood employees, managers, and department staff members.

EDUCATION AND/OR EXPERIENCE

• Associate's degree in IT, business, or equivalent degree required.
• Bachelor’s degree in IT, business, or an equivalent degree is desired.
• One or more years working in IT, software testing, or a related field is preferred.
• Certifications within the software testing discipline or equivalent is desired.
• Exposure to and understanding the insurance industry is desired.

Terms and Conditions
This description is intended to describe the general content of and requirements for the performance of this position. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.

Because the company’s niche is the church and related ministries market, and because effective service requires a thorough understanding of this market, persons in this position must be familiar with church operations and must conduct themselves in a manner that will neither alienate nor offend persons within this target niche.

Brotherhood Mutual Insurance Company reserves the right to modify, interpret, or apply this position description in any way the company desires. This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. This position description is not an employment contract, implied or otherwise. The employment relationship remains “at-will”.