Responsibilities

Peraton is currently seeking skilled and qualified candidates for their technical writer position with the Postal ETS program located in Raleigh, NC. The Technical Writer supports the full life cycle of the Deployment and Service Delivery process from pre-analysis of RFP documents to final production and delivery of statements of work, testing parameters, training materials and subsystem and solution implementation and operation guides. 

Day to Day Work Responsibilities:

• Create Policy documents and work with engineers to create network topology diagrams.
• Work with engineering teams to develop required tool, application or service training for end users. Document required and specialized training opportunities. Align with Organizational Training and Awareness team to ensure all technical training meets enterprise standards.
• Collaborate with corporate communications to ensure communications plans, documentation and training are aligned; assist in creating departmental communications.
• Engage and collaborate with end users to address content gaps, respond to feedback and promote continuous improvement of documentation experience.
• Write clear and concise task-based information for a technical audience; familiarity with cybersecurity communications language and subject matter.
• Have excellent writing and editing skills, familiar with AP style and Chicago Manual of Style.

• Work and assist in creating, editing, and reviewing comprehensive technical documents such as user guides, online help, in-app documents and technical specifications, and network diagrams.
• Sets up online folders for writers in the corporate SharePoint library, develops initial outlines, and provides appropriate library material.
• Participates in outline Alpha & Beta testing with engineers, project manager(s), Microsoft solution providers and other team members.
• Develop and brief corporate management utilizing Microsoft Word, Excel, PowerPoint and Visio, Project.
• Creates document templates and formatting standards.

Qualifications

Basic Qualifications:

• Bachelor’s degree with 0-2 years related work experience or high school diploma/equivalent and 4 years related work experience.
• U.S. Citizenship
• Ability to obtain and maintain a public trust clearance.
• Understanding of 508-compliance remediation.
• Expert knowledge of Microsoft Office Suite (Word, PowerPoint, and Visio) including template creation and application; familiarity with XML topic based technical writing via DITA.
• Working knowledge of DITA/XML authoring tools, RoboHelp, MadCap Flare, FrameMaker and Adobe Acrobat Professional.
• Experience creating strong policy documentation and network topology diagrams.
• Experience and understanding of information management/information architecture fundamentals such as version control, content management, single sourcing and metadata.
• Experience in an agile environment and rapid deadlines.
• Experience preparing and interpret flowcharts, schedules and step-by-step action plans
• Familiarity with risk management and quality assurance control
• Familiar with collaboration tools such as SharePoint and Microsoft Teams, and OneNote.

Peraton Overview

Peraton drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted and highly differentiated national security solutions and technologies that keep people safe and secure. Peraton serves as a valued partner to essential government agencies across the intelligence, space, cyber, defense, civilian, health, and state and local markets. Every day, our employees do the can’t be done, solving the most daunting challenges facing our customers.

Target Salary Range

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