Responsibilities

Peraton is seeking a Junior Network Administrator to join our team of qualified, diverse individuals. The ideal candidate will become part of Peraton’s Federal Bureau of Investigates (FBI) Enterprise Enterprise Operations Center (EOC) Network Operation Center (NOC) Support Services program providing IT Service Desk support. The NOC provides continuous (24x7x365) IT Service Desk supporting approximately 70,000 FBI accounts across 500 locations within and outside the continental United States. The NOC provides Tier 2 Network Performance Monitoring and Support and Tier 2 System Administration Monitoring and Support. The NOC supports the FBI’s IT Critical Incident Management (CIM) Program, which supports the FBI’s Strategic Information and Operations Center (SIOC), National Crisis Command Center (NC3), and Field Office Command Posts, among other critical incidents. The NOC provides a single point of contact for end users to receive technical support, request technical services and receive status about existing requests. The NOC will provide Tier 1 and Tier 2 services that are critical to the successful operation of a technical support environment as it is the focal point for communication between technical solver groups. The IT Service Desk is central to the operational service model and is the focal point for end-to-end service delivery across the service operation lifecycle.

The Junior Network Administrator role will be located in Pocatello, ID.

Day to Day Work Responsibilities may include:

• Provides rudimentary programming support.
• Assist project staff to support the NOC service desk.
• Provide continuous and proactive operational Tier 1/2 Network performance monitoring and support.
• Support 24x7x365 network support to optimize network performance and utilization of network assets to promote a stable and secure network infrastructure providing high availability.
• Provide support for network tools and provide proactive problem and incident management activities.
• Conduct monitoring network monitoring to include the transport layer, from core nodes down to the individual end-nodes and support of all networks and network devices.
• Provide fault monitoring, fault isolation, fault resolution, ticket management, configuration management, and performance and capacity management for LAN infrastructure devices and hardware.
• Provide monitoring and reporting on applications or user/sites causing peak load conditions, to include trending, bandwidth and high-level, traffic packet analysis (no content analysis), and remediation recommendations.

Qualifications

Basic Qualifications:

• High school diploma/equivalent and 5-6 years experience
• Knowledge and experience providing Tier 1/2 network performance monitoring and support
• US Citizenship required; active Top Secret security clearance is required.

Preferred Qualifications:

• Some experience with rudimentary programming support, applicable coursework preferred.
• Company internship in training as a programmer acceptable
• Experience supporting the FBI SCINet, FBINet, UNet, and/or the BlackNet transport network.

Shift:

0500 - 1330 (5:00am - 1:30pm)

Peraton Overview

Peraton drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted and highly differentiated national security solutions and technologies that keep people safe and secure. Peraton serves as a valued partner to essential government agencies across the intelligence, space, cyber, defense, civilian, health, and state and local markets. Every day, our employees do the can’t be done, solving the most daunting challenges facing our customers.

Salary Range

Salary Minimum: $40,000 Salary Mid: $80,000 Salary Maximum: $100,000 The estimate displayed represents the typical salary range for this position, and is just one component of Peraton's total compensation package for employees. Other rewards may include annual bonuses, short- and long-term incentives, and program-specific awards. In addition, Peraton provides a variety of benefits to employees.

An Equal Opportunity Employer including Disability/Veteran.