10 Customer Service Rep Jobs in Goshen, IN
Peoplelink Staffing Solutions is Hiring a Customer Service Rep Near Goshen, IN
Customer Service Rep Summary:
- Responsible for delivering excellence in sales and service by effectively communicating with current and prospective customers. Range of duties include; order processing, price quoting and communicating basic product information.
- Hours - 6am - 2:30pm Monday - Friday
- Pay: $19/hr
- Responsible for Customer account management including but not limited to; order processing, order confirmation, current lead times, pricing, and overall order accuracy.
- Effectively communicates pertinent information concerning orders and stock to customers and follows up with the necessary departments to facilitate on time and full delivery.
- Communicates with both internal and external customers via telephone, e-mail and fax correspondence.
- Investigates shipment information on orders related to shortages, overages, damage/ lost by carrier, refusals, and miss-ships.
- Provides customers with updated information regarding quotes, order schedules, price changes, and updates system accordingly.
- Maintains “active” phone availability in accordance with company guidelines.
- Familiar with basic troubleshooting and preventative maintenance on product lines and provides service parts breakdown if necessary.
- May rotate in other key administrative office positions when necessary.
- Is responsible for storage of all POD documents
- Provides label and freight for UPS for product shipment and general packages.
- Assists with warehouse organization.
- Performs related additional assignments as required
- High school diploma or equivalent
- Associates degree in related area of study (Business, Communications) preferred
- Two years of related experience preferred.
- Demonstrated ability to multi-task and adapt as business needs dictate.
- Strong relationship management, interpersonal and communication skills.
- Experience developing, building and maintaining strong business partnerships.
- Demonstrated ability to work effectively in a team environment as well as working independently and self-directed.
- Proficiency in MS Word, Excel, Access, PowerPoint and Outlook required.
- While performing the duties of this job, the associate is regularly required to sit, stand, walk, use hands, reach with hands and arms, and may be required to balance, stoop, kneel, crouch, or crawl.
- The associate may lift and/or move up to 10 pounds.
- Generally works in an office setting but will be required to spend time each day inside a plant environment.
- While performing the duties of this job, the associate may be exposed to moving mechanical parts
- The associate may be exposed to a wide range of temperatures.
- Medical, Dental, Vision & Life insurance available
- Direct Deposit Programs
- Great Pay Rates and a Family oriented company.
#ZIP
Job Summary
Full Time
Business Services
$32k-40k (estimate)
01/09/2024
05/03/2024
peoplelinkstaffing.com
SUMILANG, NATIONAL CAPITAL REGION
200 - 500
1987
CHERIE G. CRUZ
<$5M
Business Services
Related Companies
The job skills required for Customer Service Rep include Customer Service, Life Insurance, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Rep. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Rep. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Rep positions, which can be used as a reference in future career path planning. As a Customer Service Rep, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Rep. You can explore the career advancement for a Customer Service Rep below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Rep, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Rep for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Rep job description and responsibilities
Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses.
12/29/2021: Chicago, IL
The best CSRs are genuinely excited to help customers.
12/07/2021: Saint Paul, MN
Customer service reps may use a variety of tools as part of their role.
12/10/2021: Juneau, AK
At banks, customer service reps may need to have some former experience handling money and making change.
12/23/2021: Youngstown, OH
Customer service representatives work with a business’ customers to handle complaints, take orders, process returns, or solve problems.
02/05/2022: Bismarck, ND
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Rep jobs
Communicate as efficiently as possible.
02/24/2022: Springfield, MO
Don’t worry about acquiring expensive gear; focus on the learning first.
02/10/2022: Helena, MT
Must be a quick learner and nimble with a strong ability to multitask and must be familiar with online retail customer service practices.
01/26/2022: Santa Fe, NM
A commitment to providing great customer experiences by working with enthusiasm, energy and pace.
12/13/2021: Duluth, MN
A strong Customer Service Background and entry level Accounting skills.
01/31/2022: Fort Myers, FL
Step 3: View the best colleges and universities for Customer Service Rep.
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