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Goshen Health
Goshen, IN | Full Time
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Coordinator, Customer Service Representative
Goshen Health Goshen, IN
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$52k-68k (estimate)
Full Time | Ambulatory Healthcare Services 1 Month Ago
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Goshen Health is Hiring a Coordinator, Customer Service Representative Near Goshen, IN

Summary

Requisition #:
Entity/Department: Goshen Hospital / Center for Cancer Care (CCC)
Shift/Hours: Days, Full Time, 80 Hours Per Pay Period
Location: 200 High Park Avenue, Goshen, IN 46526
The CCC Customer Service Representative Coordinator is responsible for efficient, accurate, customer centered services to all cancer program colleagues and patients. The Customer Service Representative Coordinator delivers leadership and support to efficiently and effectively register, schedule, and plan coordinated events at the Center for Cancer Care, The Retreat Women’s Center, Goshen Hospital as well as CCC satellite locations. This role is responsible for working closely with the management team to ensure implementation of standard work and coordination of patient care is developed, trained, and executed with the support of various types of software programs. Collaborates with all medical disciplines to coordinate unit operations. Maintains on-going timely communication with providers, nursing and cancer center management.
 
Position Qualifications
  • Minimum Education:High school graduate or the equivalent.
  • Preferred Education:Working knowledge of ICD10-CM coding. Medical terminology. Bachelors Degree in business or communication.
  • Minimum Experience:Previous scheduling and/or registration experience 
  • Preferred Experience:2 to 5 years of supervisor and/or management experience in the healthcare industry. Customer service skills, and problem resolution skills. Prior EMR experience in a physician office setting.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Ambulatory Healthcare Services

SALARY

$52k-68k (estimate)

POST DATE

04/20/2024

EXPIRATION DATE

06/19/2024

WEBSITE

goshenhealth.com

HEADQUARTERS

GOSHEN, IN

SIZE

25 - 50

FOUNDED

1901

CEO

RACHELLE CROWDER

REVENUE

$10M - $50M

INDUSTRY

Ambulatory Healthcare Services

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About Goshen Health

Goshen Health is committed to providing innovative and outstanding care to our patients and improving the health of the communities we serve. Our network of primary care and specialty doctors comprises northern Indianas most comprehensive healthcare system, all dedicated to providing outstanding treatment and preventative services. With 27 locations across four counties, Goshen Health not only attracts community members but patients from surrounding states, who take advantage of our Magnet nursing status, and excellence in cancer and cardiovascular care. Our physicians are active in research a ... nd in constant pursuit of groundbreaking clinical treatments. As the healthcare needs of our community evolve, we continue to meet those needs with commitment, accountability, respect and excellence thanks to our team of skilled of compassionate professionals. Welcome to Goshen Health. To learn more about Indianas leading healthcare system, visit www.GoshenHealth.com. Start a rewarding career with us. For more information visit https://goshenhealth.com/Work-With-Us. More
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