PWS Position Title: Knowledge Management Specialist

Position Location: Washington D.C.

Clearance Level: DHS Public Trust

Responsibilities (including but not limited to):

• Create instructional and training materials in relation to KMO resources and priorities.
• Conduct training and utilization overviews of publication and data repositories in addition to knowledge exchange technologies for impact on deliverables and capability transitions to DHS customers.
• Assist the KMO Director in best practice implementations and policy recommendations from the Public Access Advisory Group (PAAG) and other KMO led groups.
• Support the development, implementation, and enculturation of the organizational Knowledge Management framework, strategy, policies, process, and procedures.
• Conducts KMO-based research of library resources, plus information and data coming from DHS research outputs to create curated matrices and lists.
• In collaboration with the DHS Library, creates Library Guides for KMO-specific resources and services by highlighting internal and subscription-based resources needed by KMO customers.
• When needed attends various information-science and library focused meetings with OSTP and other collection specific groups.
• Consults with KMO Director on all information science and library-based initiatives and projects.

• 3 years of experience
• Bachelor’s degree in a technical or business discipline.
• Proficient user of MS Office Suite including Teams, SharePoint, Word, Excel, Outlook
• Ability to obtain and maintain a DHS Public Trust