Job Overview

Summary / Objective

The Shipping and Receiving Clerk is responsible for the receiving and shipping of parts, stock, equipment and materials required for the effective and efficient operations of the dealership.

Maintains organization and cleanliness of the warehouse. Process scrap parts in accordance with local, state, federal regulations and in accordance with company policies Essential Functions

• Receives (checks in) parts, stock and materials. Compares information on packing slip with purchase order to verify accuracy of shipment;
• Inspects incoming stock, parts and materials and other shipments for damages or defects; records discrepancies or damages and accepts or rejects in accordance with company policies
• Places all parts, stock and materials in appropriate area or delivers parts as needed, logs inventory and delivery in accordance with company policies
• Retrieves (pulls) purchased parts from inventory on request or if the requested parts are not in inventory notifies Supervisor or appropriate parts department personnel.
• Keeps accurate records of special order parts requested
• Clears the service and body shop area of scrap and discarded or unusable materials
• Process scrap, un-usable and usable material for warranty claims in accordance with manufacturer and company policy.
• Prepares and ship material as required.
• Process scrap and un-usable material in accordance with local, state, federal regulation and company policies. Prepares items for disposal or shipment as required
• Delivers items to requesting departments and obtains authorized signatures for accepted items
• Traces lost shipments; initiates proof of delivery documents
• Operates dolly, pallet jack, and / or forklift in loading and unloading stock, parts, materials, and supplies
• Operates company vehicle to deliver shipments
• Assists parts and other service drive employees in selecting parts needed for repairs in process
• Follows up on special ordered items and promptly notifies service drive employees when received
• Organizes and maintains warehouse according to company standard
• Establishes and maintains logical locations for all parts and equipment
• Logs equipment and parts into in computer system
• Establishes and maintains a system for aging special order bins
• Establishes and practices measures to deter theft
• Advises Parts Manager of any defective shipments, rejected shipments, inventory discrepancies and if areas of the department are not in satisfactory condition
• Assist in inventory control to achieve maximum turnover in accordance with established goals
• Monitors and makes recommendation on how to adjusts inventory to minimize obsolescence of parts
• Ensures that all parts are properly tagged so that the dealership recovers full credit from the factory
• Establishes good working relationships with other service drive departments and the sales department
• Completes all documents, forms and reports in accordance with company policy
• Uses proper safety equipment and acts in accordance with company policies, and regulations
• Keeps abreast of new equipment and tools available and recommends purchases
• Ensures that the work areas and customer waiting area are kept clean
• Follows all attendance and punctuality standards with adherences to timekeeping standards
• Follows the Company Code of Business Ethics and Conduct
• Understands and follows all work rules and procedures and follows lawful directions from Supervisors
• Upholds the company's non-disclosure and confidentiality policies and agreements
• Maintains a professional appearance for self in accordance with company policy
• Attends pertinent training on request
• Attends company meetings as required
• Other duties as assigned

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

Duties, responsibilities and activities may change at any time with or without notice. EEO Statement

The Company is committed to hiring a diverse and qualified workforce. We will not consider any characteristic or category protected by state or federal law in hiring or employment decisions, including but not limited to race, national origin, color, religion, sex, sexual orientation, gender identity, disability, age, status as a parent, or genetic information.

Requirements

Competencies

• Ability to safely operate dolly, pallet jack, forklift and other equipment required to receive, ship, stock and deliver parts, scrap, and other materials
• Ability to understand, keep abreast of, and comply with federal, state, and local regulations that affect parts department including but not limited to hazardous waste disposal, emergency response, safe driving and OSHA Right-to-Know
• Ability to understand and follow all required procedures for shipping hazardous materials
• Ability to use proper safety equipment
• Computer proficiency
• Good communication skills with the ability to effectively communicate via face-to-face, phone, or by other means of communication
• Ability to define problems, collect data, establish facts, and draw valid conclusions
• Ability to process data and organize it for management analysis
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs
• Ability to calculate figures and amounts such as discounts, interest, commissions
• Ability to understand and follow work rules and procedures
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
• Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
• Ability to interact well with others and be a positive influence on morale of department, dealership and organization

Supervisory Responsibility No Work Environment / Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Medium / Heavy Work - Will lift over 50 pounds with assistance device required and / or frequent lifting or carrying of objects weighing up to or over 35 pounds with assistance device available as needed.

This position will require the employee to be standing for prolonged periods of time

This position requires the ability to push, pull, climb, stoop, kneel, reach, grasp, and walk on a regular basis.

This position requires the ability to hear and to talk

This position requires the ability to perform repetitive motion (doing the same activity over and over throughout the day)

This position may work outdoors in extreme heat or cold

This position requires the ability to deal with hazardous materials safely Position Type / Expected Hours of Work

Works evenings, weekends and holidays as required. Required Education and Experience

High school diploma or the equivalent and six months related experience or equivalent combination of education and experience.

Preferred Education and Experience

Associate's degree (A. A.) or equivalent; and one to two years related experience and / or training; or equivalent combination of education and experience.

Additional Eligibility Qualifications (Certification / Licenses / Registrations)

• Valid Driver's License

Last updated : 2024-02-27