Pennwood Nursing and Rehab is seeking a Front Desk Receptionist to manage our front desk on the weekend and to perform basic clerical tasks. As a Receptionist, you will be the first point of contact for our company, and it is crucial that a customer service approach is maintained at all times. Our Receptionist’s duties include offering administrative support across the organization. You should be able to deal with emergencies in a timely and effective manner, while maintaining a calm and helpful demeanor. Multitasking and stress management skills are essential for this position. Ultimately, a Receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively, and executes basic administrative tasks to the highest quality standards.

Responsibilities

• Greet and welcome residents, families, and vendors promptly upon arrival
• Direct family members and visitors to the appropriate person and office
• Answer, screen and forward incoming phone calls
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
• Provide basic and accurate information in-person and via phone/email
• Receive, sort and distribute daily mail/deliveries
• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
• Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing

Skills

• Proven work experience as a Receptionist, Front Office Representative or similar role
• Proficiency in Microsoft Office Suite
• Hands-on experience with office equipment (e.g. fax machines and printers)
• Professional attitude and appearance
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• Customer service attitude
• High school degree

Job Type: Part-time

Shift:

Weekend days 7AM - 4PM