114 hotel front desk Jobs in philadelphia, pa
Union League of Philadelphia is Hiring a Front Desk Attendant Near Philadelphia, PA
Reports to: Front Desk Manager
Department: The Inn
Location: The Union League of Philadelphia (140 S Broad St, Philadelphia, PA 19102)
Description:
The Front Desk Attendant is upbeat, personable, and hospitable. Responsible for checking guests in and out of their hotel room, verifying identification and payment and be able to answer all questions regarding the Inn, the Union League, and any specific questions regarding their accommodations. This person must be detailed orientated, pleasant, honest, and friendly. They should be able to address and handle all guest requests and problems while adhering to all policies, procedures, and standards of The Union league.
Responsibilities:
- Review Arrivals list each date
- Perform all check-in/check-out tasks
- Manage online and phone reservations
- Greet and welcome guests upon their arrival
- Post correct and accurate charges
- Respond to guest complaints in a timely and professional manner
- Upsell rooms when appropriate
- Be knowledgeable about the Inn and the League itself
- Communicate with other departments effectively
- High school diploma or equivalent
- Customer Service experience
- Well-groomed, professional appearance
- Outstanding written and verbal communication skills
- The ability to work independently and multi-task
- Desire and willingness to work as a team and within other departments
- Personal maturity, sound judgement, motivation, and integrity
- Timing Flexible
- Team player
- Fair wages and safe working environment
- Employee meals
- Energetic, multi-faceted, team-oriented work atmosphere
- Exposure to a national market
- Opportunities of promotion from within
- Educational funding for employees and Scholarship opportunities for employee children and grandchildren
- Uniforms (for uniformed employees)
- Two weeks' vacation after one year (for full-time employees)
- 401K retirement plan with employer match of up to 6% once required hours are met (for full-time and part-time employees)
- Choice of three Blue Cross health plan products (for full-time employees)
- Dental insurance (for full-time employees)
- Employer paid life insurance and disability program (for full-time employees)
Job Summary
Full Time
$29k-39k (estimate)
05/07/2024
05/20/2024
unionleague.org
PHILADELPHIA, PA
200 - 500
1862
Private
MALLEE JOSEPH
$5M - $10M
Sports & Recreation
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Quotes from people on Front Desk Attendant job description and responsibilities
Front desk attendants may be responsible for monitoring lobby and/or front entrance security cameras.
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Front desk receptionists may also be asked to update appointment calendars, validate parking tickets, or perform filing and clerical duties.
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Hotel front desk employees also known as guest services employees are responsible for making sure each guest has a pleasant experience at a hotel.
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While front desk employees are not salespeople, they should be able to promote specific hotel services and offer suggestions.
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For a business such as hospitality, the front office department comes with an aspect of elevating customer experience with the business.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Attendant jobs
There are many benefits of a front desk receptionist job.
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Most hotel front desk clerks work their positions full-time, though depending on the specific hotel or resort, part-time and seasonal positions may be available.
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Employers look for front desk skills on candidate resumes to help them decide whether a candidate has the right qualifications to support the daily operations of their business.
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Receptionists, office assistants, hotel desk assistants, or customer service associates are all examples of professionals who use front desk skills to complete their job efficiently.
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Proven experience as front desk representative, agent or relevant position.
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