Our Mission: To enhance the quality of life by providing parks and recreation opportunities for our community.

Our Vision: To be a leader promoting health and well-being in a thriving community.

Our Values:

Stewardship- We care about people and places.

Inspiration- We create high-quality, meaningful, and innovative experiences that spark joy in our community.

Responsibility- We foster a culture of trust and accountability.

Collaboration- We work together in harmony to reach common goals through respect, inclusion, and teamwork.

Integrity- Our values are evident in our choices, practices, and conduct.

* The full salary range for this position is posted. New hires typically start between the minimum and midpoint of the salary range. PenMet Parks may offer a slightly higher salary based on experience, internal equity, and factors impacting the market.

Position Title: Community Recreation Center Supervisor

Supervisor’s Title: Manager of Recreation Services

FLSA Status: Exempt

Positions Supervised: Front Desk Coordinator, Facility Attendants

PURPOSE OF POSITION:

The Community Center Supervisor is responsible for day-to-day operations of the District’s community recreation center. This position supports the District’s mission and strategic objectives by planning, coordinating, and supervising Center operations to meet identified goals, providing excellent customer service, and supervising and developing assigned staff. The position has direct engagement with the public, staff, community partners, vendors, contractors, and consultants.

ESSENTIAL FUNCTIONS/RESPONSIBILITIES/DUTIES:

1. Plans, coordinates, and supervises Center operations to support identified goals.

2. Develops and implements policies, processes, and procedures related to Center operations.

3. Develops and implements customer service standards for the Center. Takes prompt action to resolve issues.

4. Develops, coordinates, and implements facility, program, event, and rental schedules to support identified goals. Coordinates with the appropriate staff to plan, organize, oversee, and evaluate internal and external Center programs.

5. Determines Center equipment and supply needs. Supervises and monitors the distribution, use, and maintenance of the Center and related equipment, and supplies. Takes prompt action to initiate the resolution of any deficiencies.

6. In collaboration with marketing staff, plans, initiates, and oversees the effective publicity and promotion of the Center, including programs, services, rentals, schedules, and events. Monitors community outreach efforts to ensure information is effectively and consistently communicated with the public.

7. Assists with creating goals for Center performance. Monitors and reports on identified performance measures.

8. Assists in preparing budgets for Center operations. Plans and implements strategies to meet revenue and cost recovery goals. Controls costs and expenditures related to Center operations and ensures resources are allocated effectively.

9. Assists with the administration of the District’s registration and facility scheduling software program.

10. Coordinates and oversees all community use of the Center, including rentals, memberships, drop-in use, miniature golf, tournaments, and external events.

11. Recruits, hires, schedules, and supervises assigned staff. Coaches, mentors, and trains direct report staff in support of District goals, objectives, policies, and procedures. Assigns work, provides continuous performance management, and conducts employee performance evaluations. Addresses performance and/or behavior issues, clarifying expectations and providing feedback.

12. Maintains accurate records of program participation, facility usage, and incident reports.

13. Takes responsibility and ownership for accomplishing work, delivering results, and meeting the organization’s objectives. Sets high standards of shared performance for self and others.

14. Creates and maintains an inclusive work environment that respects diverse ideas, backgrounds, and styles.

15. Performs other duties as assigned.

QUALIFICATIONS:

Required Experience:

· Four years of increasingly responsible experience with facility operations, with at least two years of supervisory experience.

Required Education:

· A bachelor’s degree from an accredited college or university in recreation management, public administration, education, or a related field.

Professional Licenses/Certifications:

· Certification in CPR, First Aid, blood borne pathogens, and AED (or obtained within 90 days of hire).

· Certified Parks and Recreation Professional (CPRP) credential preferred.

Knowledge/Skills:

• Knowledge of recreation facilities' best practices and industry trends.
• Knowledge of and effective interpretation and application of federal, state, and local policies, laws, and regulations.
• Assimilates, analyzes and communicates data to inform meaningful decision-making.
• Plans, directs, and coordinates the work of the position’s direct reports.
• Assess the work to be performed and sets appropriate goals, priorities, and realistic time parameters.
• Ensures work is thoughtfully and professionally completed.
• Possesses excellent written, listening, and verbal communication skills.
• Produces and delivers professional-quality reports, promotional materials, and other communication materials.
• Creates an environment for employees to work cooperatively and collaboratively with internal and external stakeholders, the Board of Park Commissioners, contractors, partners, and the public.
• Assesses situations effectively, identifies solutions, and takes initiative with minimal supervision.
• Skilled in conflict resolution and providing excellent customer service to a broad range of participants and constituents.
• Completes multiple tasks simultaneously and accommodates shifts in priorities.
• Possesses excellent written, listening, and verbal communication skills.
• Produces and delivers professional-quality reports and other communication materials.
• Proficient in Microsoft Office, Adobe, registration software, and related applications required for job performance. Knowledge of fund accounting software (Springbrook) and registration software (ActiveNet) is preferred.

WORKING CONDITIONS AND PHYSICAL DEMANDS:

• Work is performed primarily in a recreational facility setting. Occasionally work will be performed in outdoor park settings, which may include exposure to diverse weather and environmental conditions.
• Prolonged periods of time may be spent using a computer, telephone, and other office equipment.
• Some local traveling will be required for meetings and visiting District facilities and program sites.
• Washington driver's license (required).
• This position will sometimes require sitting for long periods of time and walking and/or standing may also be required for long periods of time.
• The position will occasionally be required to lift and carry up to 50 pounds, as well as bending.
• Work may involve evenings, weekends, and holidays to accommodate facility hours and events.

Job Type: Full-time

Pay: $34.00 - $51.45 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Holidays
• Weekends as needed

Ability to Relocate:

• Gig Harbor, WA 98335: Relocate before starting work (Required)

Work Location: In person