4 Service Coordinator Jobs in Grapevine, TX
Pella of DFW & West Texas is Hiring a Service Coordinator Near Grapevine, TX
The Service Coordinator is primarily responsible for coordinating the diagnosis, parts ordering, and event scheduling for customer service needs in a timely manner. The Service Coordinator is responsible for managing service event projects from the point of contract through to resolution of a completed service event. Also manages scheduling of shipments and service tech events, sets up service paperwork and ensures that each detail in a service event is addressed. Works closely with the assigned sales consultants and service techs. Must be able to work well in a team environment.
- Review service needs on contracted orders from sales team for details related to service needs
- Schedule service events with customers and service techs
- Purchase products from Pella manufacturing facilities and other vendors as necessary; order service/recovery parts
- Schedule delivery of completed product
- Confirm service dates with customers and sales reps
- Alert warehouse team to pull orders for service techs
- Follow up with customers to ensure satisfactory completion and collect final payments
- Manage recovery process for shortages and damaged product
- Establish and maintain key contact with customers and sales reps
- Record key dates and activities related to service events
- Proficiency with Microsoft Office and smart devices, and ability to learn internal software programs and applications
- Focused on details and follow through
- Quickly earn trust and credibility with sales team and prospective customers
- Provide superb customer service in all customer interactions
- Skilled at relating to a variety of people - balances poise and integrity with an assertive sense of urgency
- Adept in a fast-paced environment with a high sense of urgency
- Effectively learn how to communicate within the subjects of very basic technical concepts related to window and door replacement
- Model and deliver strong problem-solving skills
- Make quick connections with new customers
- Demonstrate confidence balanced with humility
- Demonstrate a strong work ethic, flexible about hours, responsive to business needs, willing to be available Adaptable to changing processes and priorities
- Work well without close supervision but always keep manager informed
This position has no direct supervisory responsibilities.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Job Summary
Full Time
$75k-97k (estimate)
06/02/2023
06/22/2024
The job skills required for Service Coordinator include Customer Service, Problem Solving, Communication Skills, Scheduling, Microsoft Office, Data Entry, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Coordinator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service Coordinator positions, which can be used as a reference in future career path planning. As a Service Coordinator, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Coordinator. You can explore the career advancement for a Service Coordinator below and select your interested title to get hiring information.
If you are interested in becoming a Service Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Coordinator for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Service Coordinator job description and responsibilities
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01/10/2022: Galveston, TX
The service coordinator acts as the clients’ advocate, explains the available options to the clients, and keeps records of the services offered.
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A customer service coordinator manages a team of customer service employees and ensures that the team complies with the policies and procedures of the organization.
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A residential coordinator oversees the daily operations of nursing homes, ensuring patients get to receive optimal care and service.
01/13/2022: Rapid City, SD
Provided field support to environmental consulting companies and ensured a high level of customer service and customer satisfaction.
12/29/2021: New Bedford, MA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Service Coordinator jobs
A Service Coordinator works with a variety of healthcare professionals like Nurses to ensure their clients receive the best treatment possible.
01/08/2022: Petaluma, CA
A client service coordinator must have excellent communication and customer service skills, especially on managing and organizing client accounts.
02/06/2022: Charlotte, NC
May responsible to provide medically related social work services so that each resident may attain or maintain the highest practicable level of physical and mental health.
02/26/2022: Clarksville, TN
Service Coordinator may monitors the delivery of services to residents to ensure they are appropriate, timely, and satisfactory.
02/13/2022: Dallas, TX
Must provide excellent customer service via active listening, a positive attitude, and professional and personalized communication.
03/05/2022: Saginaw, MI
Step 3: View the best colleges and universities for Service Coordinator.
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