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Restaurant Shift Leader
$46k-60k (estimate)
Full Time | Restaurants & Catering Services 1 Week Ago
Save

Pei Wei Asian Diner LLC is Hiring a Restaurant Shift Leader Near Fort Worth, TX

Position Summary:
At Pei Wei, Shift Leaders directly assist our Management teams and play a critical role in the success of our restaurants. Our Shift Leaders share the responsibility for training and guiding the behaviors of other team members. Success in this role requires the ability to work all aspects a restaurant from guest service to kitchen execution. Additionally, capacity to understand and use back-office systems is critical to the role. Being comfortable as a leader is essential since Shift Leaders are asked to take the lead role in the absence of the Management.
Essential Functions:
  • Certified/trained in Culinary and Front-of-the-House Operations and can perform duties & coach/verify on a daily basis.
  • Certified food handler & can effectively teach and execute company safety and health procedures
  • Effectively communicates (through live convo's, email, etc) to Team Members, Management, & RSO
  • Acts as a role model in behaviors, dress, and guest interaction. Exhibits desired Pei Wei behaviors & standards & is a role model for dress, behavior, & interaction w/guests & team members
  • Effectively leads the team during the shift, through coaching, delegation, and verification.
  • Effectively follows/executes shift responsibilities as outlined on mod checklist - to include admin, reporting, scheduling, SMG scores, cash handling, opening/closing duties, inventory/ordering, etc.
* Effectively supports the onboarding/training process to include scheduling * Effectively performs cash handling procedures according to company policies
  • Effectively handles Guest relations & can coach team on behaviors to improve the guest experience
  • Promptly escalates any Employee relations concerns to the gm
  • Attends all store manager meetings
  • Effectively executes other tasks/duties as assigned
Requirements:
Requirements:
Education and Certifications:
  • High School Diploma or equivalent preferred
Experience:
  • External Candidates: 6 months shift lead experience
  • Internal Candidates: 4 months Pei Wei experience
Competencies:
Action Oriented
  • Consistently works hard at an appropriate pace
  • Is energized by taking on challenges
  • Is committed to the brand and the team
  • Looks for and shares ways to improve team performance
Customer Focused
  • Puts needs of guests and team members first
  • Identifies ways to exceed customer expectations
  • Effectively handles difficult customer situations
  • Notifies Managers of customer service failures or employment concerns in a timely manner Self-Motivated
  • Is passionate about individual and team success
  • Looks for ways to go above and beyond
  • Takes feedback positively and applies it to improve performance
  • Maintains high performance when leadership isn't present
Working Conditions:
  • Must be able to stand and walk for periods of four to ten hours in length each shift.
  • Must be able to reach, bend, balance and transport various objects weighing up to 30 lbs repeatedly during a shift.
  • Must be able to hear with 100% accuracy with correction.
  • Must be able to see at 20/20 vision with correction.
Disclaimer:
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Restaurants & Catering Services

SALARY

$46k-60k (estimate)

POST DATE

05/13/2024

EXPIRATION DATE

07/10/2024

WEBSITE

peiwei.com

HEADQUARTERS

SCOTTSDALE, AZ

SIZE

15,000 - 50,000

FOUNDED

2000

TYPE

Private

CEO

AMAR DOSHI

REVENUE

$10M - $50M

INDUSTRY

Restaurants & Catering Services

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About Pei Wei Asian Diner LLC

Pei Wei owns and operates a chain of fast-casual restaurants offering lettuce wraps, salads, sushi and quinoa bowls.

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The following is the career advancement route for Restaurant Shift Leader positions, which can be used as a reference in future career path planning. As a Restaurant Shift Leader, it can be promoted into senior positions as a Food & Beverage Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Restaurant Shift Leader. You can explore the career advancement for a Restaurant Shift Leader below and select your interested title to get hiring information.

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If you are interested in becoming a Restaurant Leader, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Restaurant Leader for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Restaurant Leader jobs

Restaurant managers have a variety of work environments to choose from.

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To be effective leaders, they should exhibit cordiality, professionalism and motivational ability.

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All top achievers and leaders make a commitment to continue learning.

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Step 3: View the best colleges and universities for Restaurant Leader.

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