Medical Assistant

PEDIATRIC EAR, NOSE & THROAT OF ATLANTA, P.C.

POSITION TITLE: CERTIFIED MEDICAL ASSISTANT

REPORTS TO: Clinical Lead/Operations Manager

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POSITION SUMMARY: Team environment where administrative and clinical tasks will be performed daily. Clinical tasks performed in a private clinic setting under the supervision of a medical provider. Maintain a safe, secure, and healthy work environment by establishing and following standards and procedures; complying with company and legal regulations.

ESSENTIAL POSITION FUNCTIONS:

In order to provide quality patient care and patient satisfaction and meet regulatory requirements, the certified medical assistant performs the following duties:

• Patient Care Duties:
• Place the patient and guardian in the examination room, making sure they are as comfortable as possible.
• Takes accurate histories and physical exam information. Records vitals, medical history; chief complaint and purpose of the visit.
• Assists physicians and nurse practitioners with examination and treatment of patients and is accessible to them. Has knowledge of proper restraining methods for pediatric patients.
• Anticipates physician/nurse practitioner needs.
• Assist physicians with office surgeries using sterile procedure guidelines to ensure non-contamination of the sterile field. Sets up appropriate surgical instrument tray. Assists with post-op care.
• Maintains effective and organized workflows to ensure timely patient flow.
• Explains test and procedures to patients when appropriate.
• Prepare and administer medications as directed by physician.

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  Other Clinical Care Duties:
• Maintains control over biohazardous waste, medical equipment, and supplies
• Properly change and maintain cleaning solutions in autoclave.
• Maintain all OSHA logs and required checks (i.e.
• Assist in maintaining all clinical equipment to include sterilizing.
• Keep equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventative maintenance; notifying operation manager and team lead of breakdowns and calling for repairs if directed.
• Prepare treatment rooms for patient examinations, keeping the rooms neat, stocked, and clean.
• Cleans and sterilize instruments, dispose of contaminated supplies per company policy.
• Collect blood(venipuncture), tissue or other laboratory specimens, log the specimens, and prepare them for testing. Pack and ship specimens to their appropriate destination.

• Notifies OM of medical supplies that need re-ordering.
• Keeps OSHA information up to date.
• Has working knowledge of medicines, prescriptions, and dosages. Calls in prescriptions for patients at request of physician.
• Ensures the last office note and reports from diagnostic tests are in chart before the physician/NP visits with the patient
• Faxes proper documents to the surgery coordinators from the satellite locations, as necessary. Schedules follow-up appointments while at satellite locations.
• Flexibility to stay late when necessary.
• Informs physicians and nurse practitioners when he/she is running behind schedule.
• Willingness to be cross trained to help with front desk duties.

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  Position Requirements:
• Possess a preference for dealing with people who are ill and need help.
• Possess the tact to deal effectively with patients, parents, physicians, nurse practitioners, audiologists, and other employees in the practice.
• Possess knowledge and experience with modern office procedures and office equipment and medical terminology.
• Maintains strict confidentiality of patient information.
• Follow up on tasks to completion.
• Comply with all regulatory requirements including OSHA, maintenance of clinical skills and certifications, etc.
• Possess the sense of discipline to work in accordance with accepted clinical standards.
• High school education or G.E.D. equivalent.
• Must have a valid Georgia driver’s license.
• Must have reliable transportation and be willing to travel to satellite offices as business needs warrant.

WORKING ENVIRONMENT:

• Physical Demands:

Lifting Requirements: Assisted 50 lbs.

Frequency of lifting: 0-50% of the time

Average percent of time during regular shifts devoted to:

Standing, Walking, Squatting, Sitting, Bending, Reaching: 100%

Additional physical demands:

• Ability to grasp with both hands; pinch with thumb or forefinger; turn arm/hand; reach above shoulder height.
• Ability to operate clinical equipment such as autoclave, suction equipment, scales, etc.

• Ability to adequately understand and use restraint system.
• Ability to type on a computer keyboard and use a computer mouse frequently throughout the workday.
• Ability to operate a multi-line telephone system. Able to speak on the telephone and write/type at the same time.

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  Visual, Hearing, Dexterity and Mental Demands:

Vision: Adequate to perform essential functions of the job such as reading a computer terminal for prolonged periods. Correctable 20/20.

Hearing: Adequate to perform essential functions of the job such as answering the telephone, listening through a stethoscope.

Speaking: Adequate to perform the essential functions of the job such as communicating via telephone and in person for the purpose of dealing with parents and providing patient information regarding treatment plans and regimens.

Dexterity: Adequate to perform essential functions of the job such as sorting papers, filing notes in patient charts, stapling, operating a computer keyboard, dressing changes, holding children for exams.

Mental: Adequate to perform essential functions of the job. Position may periodically encounter unfriendly or hostile individuals regarding various situations. Adequate to handle a fair amount of stress. Adequate to record accurate patient histories and assisting with exams while coordination other services.

• Working Conditions:

• Position requires individual to be dressed in a uniform 100% of the time. 50 % of the time the individual will be required to wear protective equipment such as rubber gloves and masks.
• Position will require frequent exposure to blood and bodily fluids. Appropriate protective equipment will be provided.
• Exposure to hazardous materials will be frequent. These materials are primarily cleaning and disinfecting solutions.