At Pediatric Dentistry of Brighton, we want team members who are passionate as we are about working together to drive better life outcomes for our patients and their families.

Role Summary:
We are seeking a reliable and organized Front Desk Receptionist to join our team. As the first point of contact for our office, you will play a crucial role in providing exceptional customer service and ensuring smooth daily operations. The ideal candidate will have excellent communication skills, be computer literate, and possess strong organizational abilities.

Key Responsibilities:

• Welcome patients and visitors to the office in person and on the telephone, answering inquiries or referring questions to other team members.
• Schedule appointments for the clinical team to optimize patient care and satisfaction, provider time and most effective use of examination and treatment rooms.
• Prepares a daily schedule of examinations for each provider.
• Create and maintain patient files, making sure informed consents, financial contracts, HIPAA forms, and medical histories are up to date.
• Maintains reception area in a neat and orderly condition.
• Assists patients with insurance information and billing questions.
• Work with centralized billing to assure patient ledgers and insurance ledgers are accurate and up to date.
• Contact patients and insurance companies to discuss patient accounts.
• Ability to handle sensitive information in a confidential manner in compliance with HIPPA regulations.

Experience:

• Experience in Dental/Ortho or medical office experience is preferred.
• In person customer service experience preferred.
• Ability to manage multi-line phone systems, while assisting patients
• Understanding of Insurance, a bonus
• Strong computer literacy skills, including knowledge of Microsoft Office Suite.
• Excellent organizational skills with the ability to multitask and prioritize tasks effectively.
• Experience with clerical duties such as filing, data entry, and office management

We offer competitive compensation based on experience.

If you are a motivated individual with excellent customer service skills and a passion for organization, we would love to hear from you. Apply today to join our team as a Front Desk Receptionist!

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No nights
• No weekends

Ability to Relocate:

• Brighton, MI 48116: Relocate before starting work (Required)

Work Location: In person