At Pediatric Dental Associates our team is built on I.D.E.A.S. and we are committed to delivering on our core values which are Integrity, Development, Excellence, Accountability, and Serve. We are looking for individuals that will foster those core values.

We are looking for an experienced Dental Receptionist for our Cullman office.

Do you have experience working in the dental field? Are you upbeat and positive? Are you a multitasker and enjoy handling multple things at once? Do you like to help others? If so- this might be the job for YOU!

The receptionist plays one of the most important roles in the office because they are the first face a patient sees when they visit our practice. The receptionist’s enthusiasm can comfort patients with a welcoming smile and compassion that helps console and ease anxieties and fears. They will work closely with other staff members to notify of patients’ arrivals and sharing in other job responsibilities.

Other duties responsibilities include but not limited to:

• Answering the phones promptly and professionally
• Scheduling appointments to optimize the provider and staff’s schedules
• Notifying staff of patient arrivals
• Verifying financial records and collecting copays due
• Keeping up with patient records within Dentrix
• Verify that sufficient information is available for accurate verification and eligibly following office guidelines
• Collect and enter complete and accurate information into the insurance breakdown/coverage tables to ensure coverage of procedure
• Communicate directly with insurance companies concerning coverage inquires along with determining primary and secondary coverage
• Notifying office personnel of patient’s copays, break in coverage, out of network coverage, etc.
• Advancement Opportunity: Opportunity for promotion to other departments, pending review and evaluation.

Required Education and Experience

• High school diploma or equivalent required
• 1 years’ experience in a Dental office preferred
• Knowledge of Dental terminology and ADA/CPT Codes preferred
• Must possess a high degree of interpersonal relations skills and capability of relating to a variety of people and personalities
• Must possess a high level of flexibility and tolerance to adjust to changes in work loads and assignments
• Valid driver’s license is required

Our Benefits:

• Health, Dental, and Vision Insurance
• 7 Paid Holidays per year
• Paid Time Off (After just 3 years of service, you earn 12 days (96 hours) of vacation time)
• 401K w/ matching
• Participate in quarterly team building events
• Participate in quarterly company-wide meetings to focus on serving, growth, and YOUR development

Pediatric Dental Associates & Orthodontics is an Equal Opportunity/Affirmative Action Employer committed to fostering a diverse, equitable and family-friendly environment in which all employees can excel and achieve work/life balance irrespective of race, national origin, age, genetic or family medical history, gender, faith, gender identity, and expression as well as sexual orientation. Pediatric Dental Associates & Orthodontics also encourages applications from individuals with disabilities and veterans.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Dental office

Medical specialties:

• Pediatrics

Schedule:

• Day shift

Application Question(s):

• What are your pay expectations?

Experience:

• Dental receptionist: 1 year (Preferred)

Work Location: In person