PEARCE SERVICES is a leading nationwide provider of outsourced operations, maintenance, and engineering services for mission-critical infrastructure including telecommunication networks, renewable energy installations (solar and wind), electric vehicle (EV) charging stations, and large-scale power generation and batteries. With more than 2,000 employees, Pearce is a fast-growing leader in its class through continuous innovation and robust growth objectives. Pearce offers innovative, tech-enabled services across its our distinctive Pearce Services and Pearce Renewables brands - each with a strong reputation in their respective high-growth markets. Learn more: www.pearce-services.com

POSITION SUMMARY
We are seeking a detail-oriented and highly organized Tower Operations Support Assistant to join our team to support one of our offices in: Paso Robles, Rancho Cucamonga, Sacramento, or Phoenix Arizona Office. This position requires excellent organizational skills, and the ability to work effectively. Tower Operations Support Assistant will be the liaison between operations, admin, and customers for billing issues for Tower.

START DATE is projected 1/2/2024

DUTIES and RESPONSIBILITIES
Work Review:

• Review jobs and make sure they are in correct status in Insite for billing and reporting
  purposes
• Ensure daily ticket management is completed and updated in Insite as expected
• Coordinates with Senior Management on the evaluation of the cost-effectiveness pricing
  on exempt items on WO’s
• Review rejected DWR’s
• Keeping vendor portals update with current job status
• Weekly payroll audits to make sure DWR’s are being submitted
• Weekly reports for maintenance jobs completed for Customers

Billing:

• Oversee quotes and billing rates for Tower
• Oversee quote submissions for customers as directed
• Materials/Expenses are being captured correctly and at the correct amount

Process Improvements:

• Assist HR liaison with ORG Chart quarterly audits
• Assist HR liaison with Fleet quarterly audits
• Attend weekly (as scheduled) customer meetings and define actionable items

Overall:

• Establish and maintain effective working relationships with customers and personnel
• Work’s independently with minimum or no supervision
• Complies with all specifications, industry standards, safety rules, regulations, and company
  policies and procedures
• Assist as needed with supporting field management and crews

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

WHAT WE OFFER

Join the country’s largest national independent services company that’s revolutionizing renewables infrastructure services delivery. Pearce will provide you with the tools and resources you need to design, build, and enhance a successful career. We are dedicated to the success of our employees through competitive salaries, incentives, and health and retirement benefits. Also provided are all necessary tools and safety equipment.

Pearce Services LLC. believes in strength through diversity. We are an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.