• Process billing for customers through accounting system based on data received in sales orders and shipping confirmations.
• Accurately applies customer payments to open invoices as received Collect delinquent receivables for assigned area as to improve the Company’s cash position while maintaining a positive customer relationship.
• Reconcile charge card payments to open invoices, issue instructions for cash application and notify field sales co-workers to correct disputes.
• Identify customer issues and send discrepancy notices to appropriate co-workers, following disputes to satisfactory resolution.
• Resolve customer disputes to ensure overall customer satisfaction.
• Ensure appropriate Sales Representatives are kept current on issues that may be delaying order approval.
• Provide paperwork copies and reports as requested in support of collection activities. Maintain collection activity file.
• Verify payment terms, funding sources, and ensure proper documentation is in place.
• Respond to customer service calls relevant to billing errors, refund requests, tax exemption status and initiates appropriate action.
• Assist the accounting team in the preparation of monthly and quarterly reports and financial statements as well as quarterly close processes.
• Review and resolve issues with financial and operational reports. 
• Compare purchase orders, prices, terms of payment and other charges.

• High School diploma or GED.
• Six months to one year related experience preferred.
• Excellent oral and written communication skills and strong customer service skills.
• Demonstrated ability to evaluate customer financial date to establish adequate lines of credit.

Job Summary