Our client is a privately owned, global manufacturer of highly efficient temperature and humidity management products and solutions.

Our client engineers a full line of precision air conditioners, air handlers, ultrasonic humidifiers, desiccant dehumidifiers and custom solutions, specifically for industrial, commercial and mission critical applications.

Job Summary :

• Must possess or be able to develop subject matter expertise of Precision Cooling and Ultrasonic Humidification products.
• The technician must possess a strong aptitude to master new product technologies, electrical schematics, and product / controls integration.
• Must possess and consistently demonstrate a strong work ethic and excellent time management, customer service, computer, verbal and writing skills.
• The technician must accurately report all quality assurance, installation and application deficiencies affecting warranty or unit performance.

Essential Duties :

• Provide technical support via phone when not scheduled for service
• Coordinate status of all service activity with Field Service Coordinators
• Review in advance any technical information required for scheduled service
• Minimize costs to the company from service and warranty transactions
• Thoroughly document all service activity and promptly submit all reports
• Provide follow-up documentation to customers from site visits for start-up, warranty, and performance evaluations
• Report all expenses accurately and promptly
• Maintain vehicle inventory as necessary
• Available for overtime and off hour assignments
• Available for travel as assigned
• Attend Product Training sessions as assigned
• Other duties as assigned

Qualifications :

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Ideal Candidate Requirements :

10 years (Required)

• Journeyman License (Required)
• EPA Type II (Required)
• OSHA 10 (Required)

Last updated : 2024-05-13