Responsibilities:

- Manage the front office operations and ensure smooth daily operations
- Greet and assist visitors, clients, and patients in a professional and friendly manner
- Answer phone calls, take messages, and redirect calls as necessary
- Schedule appointments and maintain calendars for staff members
- Obtain insurance prior authorizations for urgent treatments
- Coordinate and plan office events and meetings
- Maintain office supplies inventory and place orders when necessary
- Handle incoming and outgoing mail, including sorting, distributing, and processing
- Perform general clerical duties such as filing, photocopying, and data entry
- Ensure the reception area is clean and presentable at all times

Experience:

- Previous experience as a medical receptionist or in a customer service role is preferred
- Proficiency in clerical tasks such as filing, data entry, and calendar management
- Experience with phone systems and handling multiple phone lines
- Knowledge of medical receptionist duties is a plus
- Knowledge of insurance verification is a plus.
- Experience with Electronic Health Records and Practice Management Software such as Modernizing Medicine or Eyefinity is a plus
- Strong phone etiquette skills with the ability to handle inquiries professionally
- Proficient in Microsoft Office Suite (Word, Excel, Outlook)
- Excellent organizational skills with the ability to prioritize tasks effectively

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Job Type: Full-time

Pay: $24.94 - $26.46 per hour

Expected hours: 40 per week

Benefits:

• Health insurance
• Paid time off
• Parental leave

Schedule:

• 8 hour shift
• Monday to Friday

People with a criminal record are encouraged to apply

Work Location: In person