Description

Dr. Alexandra Cristescu is looking for an experienced and dedicated Front Office Coordinator to join their team. Our Front Office Coordinators play an essential role in the oral healthcare of our patients, as well as the financial health of the practice. The primary role of the Front Office Coordinator is to partner with clinicians to provide a comfortable and welcoming experience for our patients while maintaining a financially viable practice.

In this role, the Front Office Coordinator will be the first point of contact for our patients and will set the tone for their experience. They maintain productive schedules, verify patient insurance information, and collect all co-pays at checkout. This position will report to the Office Manager. The hourly salary range for this position is $25-$36 per hour depending on experience.

What You’ll Be Accountable For:

• Greet and check in all patients in a friendly and professional manner.
• Maintain productive schedules and confirm appointments.
• Verify insurance coverage and benefits.
• Gain financial commitment from patients and collect co-payments.
• Present treatment plans and educate patients on their benefits.
• Obtain necessary insurance pre-authorizations.
• Ensure compliance with company policies, as well as State, Federal and other regulatory bodies.
• Respond to patient billing, treatment, and benefit inquiries.
• Other duties and responsibilities as assigned by the office manager.

Benefits:

· Competitive salary based on experience and qualifications.

· Comprehensive benefits package including medical, dental, and vision coverage.

· Retirement savings plan (401k) with employer match for eligible employees.

Schedule:

Tue- Fri -7am-5pm

Requirements

• High school diploma or general education degree (GED) or equivalent
• Minimum 1 year dental front office experience, with 2 years preferred
• Minimum 1 year posting insurance payments
• Open Dental Software knowledge required
• Excellent organizational skills
• Excellent interpersonal communication skills
• Patient advocate; empathetic, adaptable, and ethical
• Ability to multitask effectively
• Proficient in Microsoft Office

Commitment to Equity, Diversity, and Inclusion (DEI)

Eastside Family Dentistry -Mosaic Dental Collective is committed to growing and celebrating our diverse, people-powered culture. We embrace and encourage the many varied, wonderful differences that our workforce embodies. Together we cultivate human connections that empower each of us to bring our authentic and unique selves to work every day. We expect that Mosaic Dental Collective employees treat each other with respect, seek to understand our differences, and work to find commonalities, building up our Mosaic community as one team.

Work Environment

This position operates in an office environment which includes working with and operating phones, computers, fax machines, copiers, and other office equipment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to walk, stand, sit, bend, stoop, reach, carry, use hands, and eyes. Specific vision abilities required by this job include close vision.

· Location: 175 NE Gilman Blvd, Suite 101, Issaquah, WA 98027

· Reports To: Office Manager

· Department: Front Office

· FLSA Status: Non-exempt

Note: This job description is intended to convey information essential to understanding the scope of the Front Office Coordinator position. It is not exhaustive and may be subject to change or modification to meet the needs of the dental practice.