Job Overview:
We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their satisfaction. This role requires excellent communication skills, problem-solving abilities, and a strong commitment to delivering outstanding customer service.

Responsibilities:
- Respond to customer inquiries via phone, email, and live chat in a timely and professional manner
- Provide accurate information about our products and services
- Assist customers with order placement, tracking, and returns
- Resolve customer complaints or issues effectively and efficiently
- Collaborate with other departments to ensure customer needs are met
- Maintain customer inventory and update information as necessary
- Identify opportunities for process improvement to enhance the customer experience

Experience:
- Previous experience in a customer service role is preferred
- Proficiency in graphic design/web development/e-commerce platforms a must
- Familiarity with layout design
- Proficiency in Adobe Creative Suite
- Preferred experience with portal hosting software

Skills:
- Excellent verbal and written communication skills
- Strong problem-solving abilities
- Ability to multitask and prioritize tasks effectively
- Attention to detail and accuracy in data entry
- Ability to work well under pressure in a fast-paced environment
- Strong organizational skills

If you are passionate about delivering exceptional customer service while providing an exceptional website ecommerce design, we would love to hear from you.

Job Type: Full-time

Pay: From $17.50 per hour

Experience:

• Graphic design: 1 year (Preferred)
• Adobe Creative Suite: 1 year (Required)
• Web Development: 1 year (Required)

Ability to Commute:

• Taylor, PA 18517 (Required)

Ability to Relocate:

• Taylor, PA 18517: Relocate before starting work (Required)

Work Location: In person