This role will also answer phone calls, compose newsletters, send birthday cards to associates, and help with daily tasks in the HR office.

A crucial part of this role is handling confidential information with discretion, attention to detail, organizational skills, and fostering a positive work environment by engaging with associates in a friendly and professional manner.

• Ensure the accurate and organized maintenance of employee records, including personal information, compensation details, benefits, tax information, attendance records, performance reviews, and termination documentation.
• Process employment applications and provide support for various employment-related activities.
• Regularly update employee files to reflect personnel actions and changes, ensuring payroll and other relevant systems have the most accurate and up-to-date information.
• Review employee files and promptly respond to authorized individuals' inquiries, providing necessary information and assistance.
• Compile and analyze data from personnel records to generate reports as needed, contributing to informed decision-making and planning.
• Effectively manage records for employee benefits administration and serve as a resource for associates regarding benefit-related queries and concerns.
• Handle incoming phone calls and provide prompt and helpful assistance to guests and associates, addressing their inquiries and directing them to the appropriate resources when needed.
• Prepare and distribute bi-weekly newsletters to associates, sharing important updates, news, and recognition to foster communication and engagement.
• Demonstrate thoughtfulness and recognition by sending birthday cards to associates on their special day, fostering a positive and personalized work environment.
• Support the HR staff with daily tasks and projects, collaborating to ensure the smooth operation of HR functions and initiatives.
• Retrieve and accurately enter data from terminated associates' files into the termination spreadsheet, maintaining thorough records of employment status changes.
• Arrange thoughtful gestures such as flowers for hospitalized associates, baby blankets for newborns of associates or their spouses, and food baskets for associate family deaths, providing compassionate support during challenging times.
• Organize and maintain an inventory of office supplies, ensuring an adequate stock and efficient availability for HR operations.
• Sort departmental mail promptly and efficiently, distributing it to the appropriate recipients for timely review and response.
• File and maintain accurate meeting minutes for hotel department meetings, ensuring that important discussions, decisions, and action items are recorded and easily accessible for reference.

Last updated : 2024-05-24