Professional Benefit Administrators leads with one guiding principle, provide exceptional benefit administration for self-funded health plans. Brokers who choose to partner with PBA will benefit from an ally who values cost containment, flexibility, responsiveness, member advocacy, transparency, and results. PBA collectively aligns through the organization’s core values of:

· Work together and respect each other,

• · Be dedicated to the customer,
• · Be accountable and do what you say,
• · Take initiative and be willing to learn and
• · Generate positive energy.

Summary of Position:

The Administrative Support Specialist position is responsible for supporting the internal operations of the business. This position requires strong administrative skills and attention to detail. This individual reports to the Enrollment Manager. Please see below for a more in-depth overview of daily responsibilities and skills required for this position.

Responsible for:

• Enrollment
• Offer COBRA in accordance with the Plan Document
• Adding and updating new groups in portal
• Adding and updating new groups in the Intranet
• Posting SBCs/SPDs to portal and Intranet
• Typing/Emailing/Faxing coverage verification letters
• Audits (dependent age)
• Posting monthly billing statements
• Client Services
• Releasing ID cards/verifying files
• Posting SBC’s
• Distributing member flyers
• Emailing plan documents and changes
• Creating Employer Kits
• Updating contact information for brokers, clients and PBM’s
• Assist with running report packages on a monthly basis

· Support Mailroom

o Spend 4 hours two days a week in mailroom, sorting, scanning and delivering incoming mail

o Back up current mailroom specialist when out of office

o Prepare and send all outgoing parcels

• Other duties as assigned

Minimum Job Requirements:

• Must be able to maintain a positive work atmosphere by behaving and communicating in a manner so that you get along with customers, clients, co-workers, and management.
• Must be a self-starter who is organized and able to handle multiple projects and due dates.
• Ability to quickly learn and adapt to new concepts/systems.
• Proficient in Microsoft Office Suite products.
• Proficient with math as well as excellent verbal and written communication skills.
• Results oriented with strong focus on details.
• Must have a professional and responsible work ethic.

Work Environment

· This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. Essential office equipment will be provided to perform the job duties remotely.

Essential Functions Statement

· The person in this position will work in the office at least 2 times per week. The other days can be worked either in the office or remotely.

· The person in this position frequently communicates with co-workers, subordinates, customers and vendors via phone and email. The person in this position must be able to exchange accurate information in these situations.

Professional Benefit Administrators is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Professional Benefit Administrators affords equal employment opportunities to all employees and applicants and specifically prohibits any and all discrimination and harassment based on race, race-related traits, color, religion, national origin, ethnicity, ancestry, military status, sex, pregnancy, sexual orientation, gender identity, disability (mental or physical), age, marital status, citizenship status, unfavorable military discharge, genetic information, order of protection status, and any other protected status under federal, state, and local law. Professional Benefit Administrators conforms to the spirit as well as to the letter of all applicable laws and regulations.

Job Type: Full-time

Pay: $18.00 - $23.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Ability to Relocate:

• Oak Brook, IL 60523: Relocate before starting work (Required)

Work Location: Hybrid remote in Oak Brook, IL 60523