At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives. Job Description Summary: What you need to know about the role: PayPal is seeking a talented and experienced leader to head our Machine Learning team, driving the development of AI-driven solutions that will shape the future of PayPal. As the Head of ML, you will lead a team of ML Scientists and be responsible for managing a portfolio of ML solutions, including personalization, recommendation, and ranking of millions of shopping deals. Your goal will be to optimize the customer journey through personalized, thrilling experiences. Meet the team: With a strong background in Machine Learning and practical experience in building and implementing large scale predictive models to solve business problems, you will help to bring insights and identify additional opportunities from Data & Machine Learning to market. Job Description: Your day to day: Develop and implement advanced ML models, such as graph neural networks and deep learning models, to solve critical business problems related to recommendation of PayPal products, personalizing product experiences including UI flows, and optimizing the lifecycle of the customers on the platform. Design and deploy scalable generative AI solutions that recommend the next best products to PayPal customers in real-time while they are shopping. Design and deploy scalable ML/AI solutions that enhance PayPal's ability to provide a seamless customer experience, by working closely with our engineering group and PayPal's Platforms organization. Communicate complex concepts and the results of models and analyses to both technical and non-technical audiences, influencing partners and customers with your insights and expertise. Work in close partnership with our engineering group and PayPal's Platforms organization and drive the adoption of ML/AI solutions throughout the organization. This position is hybrid and requires in-office presence about 2 days a week in our San Jose, CA Headquarters. What do you need to bring: Strong background in Machine Learning with practical experience in building and implementing large-scale predictive models and recommendation systems. Demonstrated experience in designing and deploying advanced AI models such as recommendation models. Excellent communication and collaboration skills with the ability to influence partners and customers with your insights and expertise. Advanced degree in Computer Science, Electrical Engineering, Statistics, Mathematics, or related fields. **We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don't hesitate to apply. Additional Job Description: Subsidiary: PayPal Travel Percent: 0 - PayPal is committed to fair and equitable compensation practices. Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience. The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com. The U.S. national annual pay range for this role is $107300 to $259600 Our Benefits: At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you. We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com Who We Are: Click Here to learn more about our culture and community. PayPal has remained at the forefront of the digital payment revolution for more than 20 years. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, the PayPal platform is empowering more than 400 million consumers and merchants in more than 200 markets to join and thrive in the global economy. For more information, visit paypal.com. PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com. Any general requests for consideration of your skills, please Join Our Talent Community. As part of PayPal’s commitment to employees’ health and safety, we have established in-office Covid-19 protocols and requirements, based on expert guidance. Depending on location, this might include a Covid-19 vaccination requirement for any employee whose role requires them to work onsite. Employees may request reasonable accommodation based on a medical condition or religious belief that prevents them from being vaccinated. At PayPal we are reimagining money, democratizing financial services, and giving people more ways to safely connect to their money and to each other. We are purpose-driven and looking for people who want to join us at the forefront of the digital payments revolution. Learn more at PayPal.com/Jobs Learn more about privacy-related questions or data retention. If you would like your profile to be deleted from our system, please let us know Please note that this site has updated features that can’t run on older versions of Internet Explorer. Please use IE11 or MS Edge for an optimal experience. When applying for a job you are required to create an account, if you have already created an account - click Sign In. Creating an account will allow you to follow the progress of your applications. Our system does have some requirements that will help us process your application, below are some guidelines for creation of your account: Provide full legal First Name/Family Name – this is important for us to ensure our future hires have the right system set up. Please Capitalize first letter of your First and Last Name. Please avoid using fully capitalized text for your First and/or Last Name. NOTE: If your name is hyphenated or has multiple capitalization, please use the same format as your government ID. Please note that this site has updated features that can’t run on older versions of Internet Explorer. Please use IE11 or MS Edge for an optimal experience.