At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives. Job Description Summary: As an Observability Platform Product Manager, you will be responsible for the development and execution of PayPal’s observability platform strategy, roadmap, and vision. You will work closely with multiple product teams in the Merchant organization along with cross-functional stakeholders to understand pain points around proactive issue identification across a merchant’s life cycle and define product solutions to address those. You will also lead the definition of a framework that product teams will use to define and track observability for their domains. You will partner with engineering teams to build a common toolset with a heat map of each step in a merchant and transaction lifecycle so that issues can be proactively managed before our merchants or customers experience them with the overarching goal to minimize/reduce occurrence of failed customer interactions. Job Description: Responsibilities: Develop and execute the observability platform strategy, roadmap, and vision. Work closely with cross-functional teams, including engineering, design, sales, and analytics, to understand current gaps and define product requirements. Prioritize product features based on internal teams and merchant feedback, business goals, and technical feasibility. Collaborate with the engineering team to ensure that products are built efficiently, effectively, and on time. Track product performance and make data-driven decisions to improve the product. Evangelize the product vision for the Observability platform and ensure product roadmaps of all product domains incorporate the definition and delivery of requirements around end-to-end observability. Stay up-to-date with industry trends and emerging technologies related to observability platforms and make recommendations on how to incorporate them into our products. Requirements: Bachelor's degree in computer science, engineering, or a related field. 5 years of product management experience, preferably in a software or technology company. Strong technical background, with experience in software development, DevOps, or observability platforms. Excellent communication skills, with the ability to clearly articulate product vision and strategy to both technical and non-technical audiences. Strong analytical skills, with the ability to analyze data and make data-driven decisions. Proven ability to work collaboratively with cross-functional teams to achieve business goals. Experience with agile development methodologies. Strong project management skills, with the ability to prioritize and manage multiple projects simultaneously. Additional Job Description: Subsidiary: PayPal Travel Percent: 0 - PayPal is committed to fair and equitable compensation practices. Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience. The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com. The U.S. national annual pay range for this role is $96900 to $234300 Our Benefits: At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you. We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com Who We Are: Click Here to learn more about our culture and community. PayPal has remained at the forefront of the digital payment revolution for more than 20 years. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, the PayPal platform is empowering more than 400 million consumers and merchants in more than 200 markets to join and thrive in the global economy. For more information, visit paypal.com. PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com. As part of PayPal’s commitment to employees’ health and safety, we have established in-office Covid-19 protocols and requirements, based on expert guidance. Depending on location, this might include a Covid-19 vaccination requirement for any employee whose role requires them to work onsite. Employees may request reasonable accommodation based on a medical condition or religious belief that prevents them from being vaccinated. At PayPal we are reimagining money, democratizing financial services, and giving people more ways to safely connect to their money and to each other. We are purpose-driven and looking for people who want to join us at the forefront of the digital payments revolution. Learn more at PayPal.com/Jobs Learn more about privacy-related questions or data retention. If you would like your profile to be deleted from our system, please let us know Please note that this site has updated features that can’t run on older versions of Internet Explorer. Please use IE11 or MS Edge for an optimal experience. When applying for a job you are required to create an account, if you have already created an account - click Sign In. Creating an account will allow you to follow the progress of your applications. 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