At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives.

Job Description Summary: Happy Returns is solving the #1 pain point of e-commerce: returns. We do this by providing a seamless system of technology, service, and logistics that gives shoppers the frictionless returns they want and retailers the low-cost and efficient service they require. Happy Returns operates a national network of Return Bar® locations staffed by friendly, well-trained Returnista® return specialists located in premier shopping centers, national & regional store networks, independent boutiques, & other convenient spots Come join our dedicated, fast-growing team and help us transform online shopping by making returns beautiful! Happy Returns is experiencing rapid growth and has launched multiple facilities, or hubs, in the last two years. We now operate in Pennsylvania, California, and Mississippi. Hub Facility Technicians provide hands-on maintenance and support to the warehouse operations including: executing the preventative maintenance program, completing equipment repairs and maintenance, supporting outside vendor repairs, assisting with operational projects, minor building repairs, and emergency response.

Job Description:

Specifically, the Facility Technician will be responsible for monitoring and maintaining warehouse automation equipment, including conveyor, powered industrial trucks, manual material handling equipment, and dock packages to support the production environment of our Hubs. The Facility Technician will also play supporting role with building systems as needed, including electrical, plumbing, HVAC, signage, and exterior building structure. The Facilities Technician will oversee, identify, and onboard local third-party vendors as needed to support facilities work and installation projects. Additional responsibilities include setting up and repairing workstations and collaborating on infrastructure solutions.

Reporting to the Operations Facilities Manager, the Facilities Technician will:

• Ensure operation of machinery and mechanical equipment by completing preventive and corrective maintenance requirements. Equipment and tools include conveyor systems, motors, gearboxes, pneumatic systems, coupling and motor alignment, and dock packages.
• Ensures all facilities are operated and maintained in alignment with established standards and procedures. Further develops standards and procedures as business and customer needs evolve.
• Contribute to a building that is presentable, clean, safe and an acceptable environment for occupants and visitors.
• Build a working understanding of day-to-day operations of the warehouse.

• Be capable of following diagrams, manuals, manufacturer's instructions, and engineering specifications. Troubleshoots malfunctions and complies with regulatory standards on wiring.
• Locate sources of problems by observing mechanical devices in operation; listening for problems; and using precision measuring tools.
• Diagnose, repair, and install electronic or electro-mechanical equipment such as circuit breakers, fuses, or proximity switches.
• Control downtime by informing operation and specialists of routine preventive maintenance.
• Collaborate with operations management to develop and implement maintenance plans and make suggestions to improve the plans in place.
• Maintain continuity among work teams by documenting actions, communicating irregularities, and scheduling correction of abnormalities.
• Work with third-party contractors/vendors engaged in operating and maintaining properties.

• Maintains a safe and clean working environment by complying with procedures, rules, and regulations, including those from OSHA and PayPal.
• Contribute to an amazing work culture by integrating feedback and ideas from the specialist population. Our goal is to cement Happy Returns as a top workplace within the local regions.

Requirements & Qualifications

We are looking for someone with:

• Must hold a certificate or diploma in a related field
• Completion of an industrial maintenance apprenticeship program or technical licensure is a plus
• 3 years of related experience in facilities of similar size, complexity, and pace
• Thorough working knowledge of industrial equipment maintenance, its usage, and safety procedures, in particular material handling conveyor
• Experience diagnosing and repairing components in electrical control panels and reading and interpreting schematics is a plus
• Self-motivated, responsible, and safety-oriented individual.
• Learns and applies standard tools and techniques to solve problems.
• Demonstrates a positive “can-do” attitude and takes responsibility for self-performance
• Ability to manage time and responsibilities independently and excellent at following direction
• Must have a flexible schedule, available to work on call for occasional emergency situations
• Strong desire for continuous improvement as well as a lifelong learner mentality to adapt as our operation and its equipment evolves
• Must be able to walk, stand, climb, balance, reach with hands and arms, stoop, kneel, crouch or crawl on a regular basis
• A long-term perspective on career development and desire to grow professionally

PayPal is committed to fair and equitable compensation practices.
Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.
The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com.
The U.S. national annual pay range for this role is $52800 to $136510

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com

Who We Are:

To learn more about our culture and community visit https://about.pypl.com/who-we-are/default.aspx

PayPal has remained at the forefront of the digital payment revolution for more than 20 years. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, the PayPal platform is empowering more than 400 million consumers and merchants in more than 200 markets to join and thrive in the global economy. For more information, visit paypal.com.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.

As part of PayPal’s commitment to employees’ health and safety, we have established in-office Covid-19 protocols and requirements, based on expert guidance. Depending on location, this might include a Covid-19 vaccination requirement for any employee whose role requires them to work onsite. Employees may request reasonable accommodation based on a medical condition or religious belief that prevents them from being vaccinated.