Primary point of contact for Data Center technologies and related mechanical devices. Participates in projects to design and implement mechanical and electrical improvements to data centers. Develops procedures to outline data center processes, and related tasks. Participates and leads in the design and engineering data center technologies and future datacenter related initiatives. Mentors Data Center Operations team members and helps increase their effectiveness and skillset. Serves as a Level I escalation point for Data Center monitoring team to address critical/complex Data Center related issues. Key contributor and driver of important, challenging and high-visibility team projects.

RESPONSIBILITIES

• Acts as Subject Matter Expert and first level support for the operation and maintenance of the Data Center, technologies
• Helps lead small projects assigned to Data Center Team
• Participates in projects related to data center design, construction and certifications
• Participates in projects related to data center design and architecture
• Participates in projects related to data center construction and design to achieve Uptime Institute Data Center Tier levels
• Participates in opportunities for improvement and architecture changes
• Develops and implements strategies to ensure proper power, cooling and other capacity needs
• Implements strategies to ensure proper power, cooling and other capacity needs of the Data Center to ensure availability
• As required must be available on a 24-hour basis for emergency support. Only when required and considered abnormal to general operations.
• Establishes specifications by conferring with users; analyzing workflow, access, information, and security requirements.
• Maintains Data Center performance by performing monitoring and analysis, performance tuning, troubleshooting problems, escalating problems to vendors, ect…
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
• Protects organization's value by keeping information confidential
• Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
• Documents specific duties, activities, problems solved and issues resolved
• Attends meetings and serves on committees, as requested
• Regular attendance as required
• Performs additional duties and assignments as requested

Education/Certification:

• High School graduate required
• Bachelor's degree required
• CDCTP Certified Data Center Technician Professional
• DCCA – Schneider Electric Data Center Certified Associate
• BICSI – Data Center Design Consultant

Experience:

• 7 years of related experience

Additional Requirement(s):

• Due to the nature of this position and the need for employees in this position to either work an on-call schedule or be on site within a short period of time, the successful applicant must live within 45-miles of the posted office location.

PREFERRED QUALIFICATIONS

Education/Certification:

• Bachelor's degree in Electrical or Mechanical Engineering Preferred

Experience:

• Expertise with Microsoft Office (Office, Word, OneNote, Excel, PowerPoint, SharePoint, Teams)
• Advanced Zoom administrative user
• Experience planning and managing executive meetings and events

Knowledge of:

• Datacenter HVAC, CRAC, CRAH cooling technologies
• Datacenter power, UPS, generator operations, etc
• Datacenter fire suppression systems (FM200, HFC125, etc)
• General knowledge of datacenter design and construction
• LAN/WAN
• Emerging Technology Trends
• Datacenter Best Practice and Industry Standard Methodology

Skills/Abilities:

• Evaluate critical systems, prioritize workflow and determine solutions
• Excellent written and verbal communication skills
• Interpret and apply laws, regulations and policies
• Read and understand technical manuals
• Work for extended time at keyboard/terminal
• Maintain effective working relationships with supervisor and coworkers
• Work flexible hours, including weekends and evenings
• Value open, honest communication
• Eager to be transparent and truthful as a primary matter of course

Paycom is an equal opportunity employer and prohibits discrimination and harassment of any kind. Paycom makes employment decisions on the basis of business needs, job requirements, individual qualifications and merit. Paycom wants to have the best available people in every job. Therefore, Paycom does not permit its employees to harass, discriminate or retaliate against other employees or applicants because of race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, military and veteran status, age, physical or mental disability, genetic characteristic, reproductive health decisions, family or parental status or any other consideration made unlawful by applicable laws. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation benefits, and separation of employment. The Human Resources Department has overall responsibility for this policy and maintains reporting and monitoring procedures. Any questions or concerns should be referred to the Human Resources Department. ****To learn more about Paycom's affirmative action policy, equal employment opportunity, or to request an accommodation - Click on the link to find more information: paycom.com/careers/eeoc

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