6 Call center representative Jobs in Englewood, NJ
Paychex is Hiring a Call center representative Near Englewood, NJ
1st shift is from 7am-3pm. 2nd shift is from 3pm-11pm. 3rd shift is from 11pm-7am.
As a Remote Guarding Agent, your responsibilities will include :
- Answer inbound phone calls in a timely manner
- Understand customer service and satisfaction are the primary goals of the organization
- Actively track, verify and act upon video alert signals received from customer locations
- Follow the standard operating procedures
- Communicate with law enforcement, customers and other emergency personnel
Requirements
- High school diploma or equivalent
- Computer savvy (Google Docs, Microsoft Office, gamers welcome)
- Strong communication skills
- Excellent customer service
- Ability to work independently and also in a team environment
- SORA certified or equivalent
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Training & Development
- Free Food & Snacks
Last updated : 2024-05-15
Job Summary
Full Time
Business Services
$47k-60k (estimate)
05/03/2024
07/20/2024
paychex.com
ROCHESTER, NY
7,500 - 15,000
1971
Public
MARTIN MUCCI
$3B - $5B
Business Services
Related Companies
About Paychex
Paychex provides payroll, human resource and benefits outsourcing solutions for a businesses.
The job skills required for Call center representative include Customer Service, Communication Skills, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be a Call center representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call center representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Call center representative positions, which can be used as a reference in future career path planning. As a Call center representative, it can be promoted into senior positions as a Contact Center Representative IV - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call center representative. You can explore the career advancement for a Call center representative below and select your interested title to get hiring information.
If you are interested in becoming a Call Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Representative job description and responsibilities
Call center representatives must be professional throughout each phone call and to other call center employees.
02/12/2022: La Crosse, WI
Therefore, call center representatives should be open to work rotational shifts and adapt to a flexible work schedule.
01/09/2022: High Point, NC
A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.
12/14/2021: Galveston, TX
The representatives should also use their problem-solving skills to resolve customer queries effectively.
01/05/2022: Sioux City, IA
The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience.
12/26/2021: Greensboro, NC
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Representative jobs
Working as a call center representative requires a fast typing ability.
12/22/2021: Orange, CA
Perfect for Call Center Representatives with two to five years of experience.
12/20/2021: Roanoke, VA
Due to the sensitivity of the call type, all representatives will be required to pass a Personnel Security suitability determination and adhere to strict privacy policies.
02/10/2022: Greenville, MS
Excellent follow through skills, responding timely to phone calls, tasks, and projects; accuracy and attention to detail are a must.
02/28/2022: Jamestown, NY
Previous call center experience preferred but not required.
12/17/2021: Greenville, MS
Step 3: View the best colleges and universities for Call Center Representative.
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