At Pawnee Mental Health, we take a great deal of pride in the services we offer, and the progress made by those we serve. All employees, regardless of their role, are an important part of our success! To help us achieve our mission, we’re looking for bright and talented people with great ideas. We believe individuals and families with mental health and/or substance use challenges should have the opportunity to lead normal, productive lives at home and in their communities. If you feel the same, we invite you to explore the opportunity below to see how you can make a difference! 

We look forward to reviewing your application! 

What We Offer

Pawnee is proud to offer a full range of benefits to all our full-time staff! We offer a full range of health, dental, and vision insurance through the State of Kansas, as well as an excellent retirement plan through KPERS. We are also proud to provide competitive wages, generous paid time off, and several voluntary benefits like ambulance and disability insurance, among others.

The Role You Play

As a Client Account Representative at Pawnee, you will oversee about 1900 client accounts. These accounts will cover a wide range of insurance providers and client financial situations. You will also be responsible for preparing monthly reports on the accounts to present to the Client Account Lead.

• The Day-to-Day
  1. Retrieve Explanation of Benefits and apply outcomes to client accounts within 5 days
  2. Efficiently note and follow up on unpaid insurance claims
  3. Establish payment plans with clients and refer problem or delinquent accounts to supervisor as needed
  4. Research and answer client and payer inquiries, and provide supporting documentation upon request – within privacy laws
• Other Duties as Assigned
  1. Scan EOBs into a receipt log weekly on a rotating basis
  2. Attend outside training and actively participate in staff meetings with the billing team

Who You Are

The ideal candidate is a self-starter, someone who can take responsibility for their work and do it without much oversight. They must be able to think on their feet and apply their knowledge of insurance and company policy to fast-paced situations. Finally, they must have strong attention to detail and the patience to deal with clients and providers in a professional manner.

• Required
  1. High school diploma or equivalent
  2. One year of medical office billing
  3. Strong written and verbal communication skills
  4. Willing and able to operate basic office machinery
• Preferred
  1. Experience with Microsoft Office, especially Microsoft Excel
  2. Experience with mental health billing and coding
  3. Strong organizational skills

Results of criminal and all other applicable background checks must meet the approval of Pawnee Mental Health Services.