We are seeking a talented and experienced Business Assistant to join a our team. You will play a crucial role in the efficient and smooth operation of the dental practice. You will be responsible for providing exceptional administrative and clerical support, ensuring excellent customer service, managing appointments, handling billing and insurance coordination, and performing various office tasks. Your organizational skills, attention to detail, and friendly demeanor will contribute to creating a positive and professional environment for patients and staff alike.

Responsibilities:

• Maintain the appointment calendar, managing changes, cancellations, and rescheduling as needed.
• Manage patient records, update personal information, and handle paperwork accurately and confidentially.
• Assist patients with billing inquiries, explain payment options, and process insurance claims.
• Collaborate with insurance providers to verify coverage, submit claims, and resolve payment discrepancies.
• Assist in maintaining a clean, organized, and professional office environment.
• Support other team members when necessary to optimize patient care and office operations.

Qualifications:

• High school diploma or equivalent; additional education or training in office administration is a plus.
• Experience with Delta Dental Premier insurance is a plus.
• Previous experience in a dental office setting is preferred.
• Excellent verbal and written communication skills, with a friendly and professional demeanor.
• Strong organizational and multitasking abilities, with exceptional attention to detail.
• Proficient computer skills, including knowledge of dental management software and Microsoft Office Suite.
• Familiarity with dental terminology, procedures, and insurance protocols is advantageous.
• Ability to work effectively both independently and as part of a team, demonstrating flexibility and adaptability.
• Familiarity with OSHA and HIPAA regulations

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Work setting:

• In-person
• Office

Ability to Relocate:

• Glendale, WI: Relocate before starting work (Required)

Work Location: In person