2 Dispatch Service Coordinator Jobs in Bothell, WA
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Patterson Dental is Hiring a Dispatch Service Coordinator Near Bothell, WA
Essential Functions
- Triages calls and inquiries from customers.
- Assigns and schedules service requests from clients or company personnel.
- Manages resources efficiently and effectively for all scheduled service.
- Monitors service orders assigned to technicians.
- Responsible for the life cycle of service order (creates, edits, completes and invoice service orders).
- Reconciles various CRM reports on a monthly basis.
- Works closely with the Branch Procurement Specialist(s) with resource and project planning.
- Demonstrates a commitment to Patterson values & professionalism through appropriate conduct at all times.
- Performs other service coordinator duties as assigned.
- Associates degree or higher preferred or 2-5 years equivalent industry experience.
- Expresses strong customer service orientation or related dispatching experience through excellent written and verbal/phone communication skills.
- Has strong organizational and multi-tasking skills, demonstrates sound judgment and excellent decision-making abilities, and shows a great attention to detail.
- Ability to positively contribute to the Branch team environment by taking initiative to learn and improve upon skillsets.
- Possesses strong planning and organizational skills, both written and verbal.
- Uses technology with efficiency, including Microsoft 365 and SAP CRM platforms.
- 1-3 years dispatching and customer service experience, with previous experience in the Dental industry preferred.
- Previous working experience with project or resource coordination.
- Bookkeeping/accounting experience preferred.
Job Summary
Full Time
Wholesale
$46k-62k (estimate)
05/18/2024
06/15/2024
pattersondental.com
SAINT PAUL, MN
3,000 - 7,500
1877
KATHY WARREN
<$5M
Wholesale
Related Companies
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