33 customer service representative Jobs in kirkland, wa
Katie Nguyen Au Kelly State Farm Insurance Agency is Hiring a Customer Service Representative Near Kirkland, WA
Job Description
Our office is expanding and we are looking to hire the right individual to join our outstanding customer service team. We are currently seeking to fulfill a full-time position. Our Customer Service Representative will be responsible for providing exceptional customer service to our current clients and new prospects, processing policy change requests, maintain knowledge of our products, and answer any questions our clients may have.
Insurance industry or office experience and knowledge is not required but would be a greater benefit relating to customers in the beginning for this position.
BenefitsAnnual Base Salary Commission Bonus Opportunities
Paid Time Off (PTO)
Retirement Plan
Career Growth Opportunities
ResponsibilitiesProcess customer policy change requests.
Handle all incoming claim calls from customers.
Complete Evidence of Insurance requests.
Immediately greet all customers, entering the office, in a friendly and helpful manner.
Ask each customer for referrals and explain our referral program.
Treat each customer contact as a cross and up-sell opportunity including financial products.
Claims follow up calls.
RequirementsPossess a genuine willingness to learn, be intuitive and resourceful and be coachable.
Possess an upbeat, positive and enthusiastic attitude.
Professional phone etiquette.
Great Customer Service Skills.
Be capable of handling customer rejection.
Job Summary
Full Time
$39k-49k (estimate)
04/26/2024
05/15/2024
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
