DescriptionWelcome to Pathways of California’s career website! If you are passionate about helping others and enthusiastic about your future, we want you to join our team!
Our company is known for an unwavering commitment to exceptional value and recovery-focused, quality care. We are experts in the field of behavioral health care, providing cutting-edge mental health and substance use community-based services and offer a dynamic employment experience! Pathways offers competitive salaries and benefits, comprehensive on-boarding and job training, a supportive learning environment, ongoing education in the use of evidence-based, promising practices and much more! We are well-known in the field and have been a preferred provider in the Southern California region for over 20 years partnering with local government agencies and managed care companies to offer personalized, integrated care to community members of all ages, ethnicities, and cultural backgrounds. You will find that we have several openings ranging from administrative to clinical positions in a variety of service areas and settings in Southern California. Join one of our Pathways companies, Pathways Community Services (PCS) and/or College Community Services (CCS) and experience it for yourself! We have over 30 outpatient behavioral health locations nestled throughout our communities located in Kern County, Los Angeles County, Orange County, and San Diego County.
Project RENEW
Project RENEW provides personalized and recovery-oriented mental health services to children and adolescents (0-17 years old) with severe and persistent mental illness, who are homeless or at risk of homelessness. Working with a multidisciplinary team; children, adolescents and family members receive individualized goal setting, intensive case management, temporary assistance with housing, educational services, employment services, substance abuse services, skill-development groups, medication management, and community based activities.
Summary:
Under immediate supervision of the Office Manager, Executive Assistant and/or Program Director provides a broad range of office support to program staff and management ranging from answering and directing phone calls, greeting clients, vendors and other visitors, handling faxes and mail, photocopying, maintaining and ordering office supplies, scheduling meetings and appointments, preparing correspondence and spreadsheets, preparing invoices for payment, preparing and maintaining tracking reports and files, Other areas of responsibility are shipping and receiving of mail and packages, Interoffice/Program distributions and communications, maintenance of copy and fax machines, as well facility/office work requests (e.g. building management, vendors, handyman - simple repairs, etc.) and special projects as needed.
ESSENTIAL FUNCTIONS AND REQUIREMENTS:

• Answers and directs phone calls and takes messages as appropriate
• Greets visitors and directs to appropriate person
• Prepares outgoing faxes and distributes incoming faxes
• Photocopies a broad range of materials
• Schedules meetings and appointments
• Types routine correspondence and prepares files as assigned
• Maintain and order inventory of order supplies
• May pick-up meals for in-house meetings
• Assists in new hire set-up process for office or program
• Maintain and ensures HIPAA, ethical standards and professional boundaries with all staff and clients
• Other duties as assigned or necessary to support the program, office and/or the company
• Any or all of above duties and responsibilities
• Develops and maintains varied tracking reports, contracts and/or agreements
• May write own correspondence and prepares correspondence for management
• Interfaces with clients, vendors, visitors to schedule appointments and resolve office administration issues
• Occasionally assist or handles small office moves (office furniture)
• May handle or assist with billing to clients or MediCal and MediCare.
• Researches and prepares special projects as assigned
• Maintain and ensures HIPAA, ethical standards and professional boundaries with all staff and clients
• Other duties as assigned or necessary to support the program, office and/or the company
• Any or all of the above duties and responsibilities
• May assist supervisor or management in the development of the work unit’s annual budget, contracts and monitoring adherence to such on a monthly basis; attend meetings and/or trainings to take notes or minutes
• Recommends changes to internal office procedures and workflow
• Other duties as assigned or necessary to support the program, office and/or the company

Knowledge, Skills and Experience:

• One year work experience preferably in an office answering phones and providing general clerical support. Must have excellent phone manner, good arithmetic skills and good spelling, grammar and punctuation skills
• Intermediate level PC skills required
• Excellent organizational skills, interpersonal skills, computer skills and communication skills are a must
• Ability to effectively prioritize and manage time

QUALIFICATIONS:
Education or Equivalent Experience
High School Diploma or GED with computer or business courses
Pathways is an equal opportunity employer with a commitment to diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, veteran status or any other protected characteristic.