RN Clinical Manager

POSITION PURPOSE

Supervises community care nurses to ensure that the care delivered is high quality, meets or exceeds regulatory standards, is financially sustainable, and results in satisfied consumers. Manages nurses’ orientation, training, schedules, and performance, and works with peers to identify, create and implement solutions to escalated issues

Premium Benefits

• Paid training and skills development
• Sick, vacation, and holiday pay 
• Medica/dental/vision benefits 
• Employer-paid 50K life insurance
• Weekly paychecks via direct deposit
• Bonus Eligible
• Mileage reimbursement at $0.63/mile
• Company-issued laptop and cell phone
• Base Compensation: $75,000 - $90,000

Key Duties and Responsibilities

• Manage community care nurses' performance and schedules

• Oversee orientation of new nurses, validate skill competency before assignments, and support nurses in training and progression
• Assign nurses to clients, distribute case loads, and make necessary changes
• Ensure coverage of all nursing visits and review timesheets for accuracy
• Review referrals to determine appropriate nursing coverage
• Review and approve travel requests
• Notify nurses of hospitalizations and upcoming discharges to Medical Records
• Manage on-call nurse program schedule and performance
• Receive and prioritize client calls and complaints regarding nurses
• Proactively gather feedback from clients
• Provide constructive feedback and coach nurses
• Complete performance evaluations for nurses promptly
• Communicate company updates, initiatives, and regulatory information to the community care team
• Support and motivate community care nurses, addressing any issues and providing resources and support as needed
• Ensure delivery of high-quality care and oversee skills competency testing
• Oversee completion of periodic community care reports, including infections and incidents
• Analyze quality of care and identify areas for improvement
• Ensure orders and plans of care are followed by nurses and staff
• Monitor order frequency for nursing visits and ensure appropriateness
• Ensure nurses analyze the effectiveness and outcomes of care and initiate necessary changes
• Act as liaison between PASCO, physicians, facilities, and community resources
• Provide effective care coordination across all providers
• Serve as a clinical expert and resource for care delivery questions
• Lead quality improvement initiatives, develop and implement solution
• Perform other duties and responsibilities that are assigned, or required to fulfill listed key duties and responsibilities

Clinical Manager will adhere to responsibilities as defined in the Conditions of Participation:

• Ensure optimum delivery of care in accordance to rules and regulations, including (but not limited to) Colorado Department of Public Health Standards, Medicare Conditions of Participation, Colorado Health Care Policy and Financing, the Nurse Practice Act of Colorado, and HIPAA
• Review all incoming clinical faxes for ROCs/labs/orders/visit notes, distribute to case managing nurses and medical records and follow up on any associated tasks
• Follow up with nursing staff to ensure completion of required documentation according to rules, regulations, and agency policies and practices
• Participate in challenging conversations with clients and complete follow-through for behavior contracts, discharge notices, and warning letters
• Lead appropriate meetings
• Manage/Mentor RN:
  • Development of role
  • Delegation of projects
  • Support and assist with content planning and delivery
• The Clinical Manager will provide oversight of all client care service
• The Clinical Manager shall be:
  • A person who is a licensed physician, physical therapist, speech-language pathologist, occupational therapist, audiologist, social worker, or a registered nurse
• The Clinical Manager will provide oversight, including:
  • Making client and personnel assignments.
  • Coordinating client care.
  • Coordinating referrals.
  • Assuring that client needs are continually assessed, and the development, implementation, and updates of the individualized plan of care
  • The clinical manager will be available during operating hours of 8:30a -4:30p

Key Measures of Performance for the Role: 

• Governing body survey findings and outcomes.
• Quality of care metrics (e.g. infection rates, wounds, etc.)
• Timeliness and accuracy of nursing paperwork
• Consumer feedback on nursing staff
• Consumer retention
• Community care audit results
• Engagement, morale and retention of employees, especially community care nurses

Qualifications:

• Experience:
  • 2 years of Home Health nursing (or equivalent) required
  • Experience managing nurses within a Home Healthcare company preferred
• Education and/or Licenses:
  • Current unencumbered license to practice as a Registered Nurse in the state of Colorado
  • Bachelor’s degree in nursing preferred
  • Master’s degree in related field preferred
• Knowledge, Skills or Abilities:
  • Thorough to expert clinical and logistical knowledge of home health care service delivery
  • Thorough to expert knowledge of Medicare, State & Licensure Home Care Agency and any other governing body rules and regulations for care delivery and documentation
  • Knowledge of state Medicaid waiver programs
  • Leadership and management skills, e.g. ability to monitor progress, audit performance and provide effective feedback, influence, motivate, manage conflict and change
  • Strong to expert clinical skills, ability to provide or act as a resource in cases of substantial or specialized nursing skills
  • Appreciation of how all areas of the business work together and affect each other; specifically, the short- and long-term ramifications of clinical decisions on PASCO’s operations, finances, advocacy and regulatory relationships
  • Ability to communicate effectively and proactively, ensuring that all members in the organization have accurate information in a timely manner
  • Ability to identify, assess and prioritize legal, financial and clinical risks in their domain, as well as efficiently minimize, monitor and control those risks
  • Strong organization and time management skills, ability to maintain one’s own schedule and meet deadlines
  • Knowledgeable and capable with Microsoft Outlook, Word, Excel, PowerPoint, and experience with Electronic Health Records systems
  • Ability to work with a diverse population
  • Ability to work weekends / on-call on a rotating basis

• Physical or Other Requirements:
  • Medium detailed work:
    • Requires walking or standing a significant amount of the time
    • Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects
    • Requires stooping, kneeling, crouching, grasping, lifting, reaching, pushing
    • Requires close visual acuity to perform an activity such as: preparing and analyzing data and figures; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection)
  • Access to a reliable transportation, either public transportation or an automobile with a valid Colorado driver’s license and insurance

PAY $75,000 - $90,000

SCHEDULE fulltime with flexible hybrid days in office PASCO is an Equal Opportunity Employer. We celebrate diversity of all kinds and are committed to creating an inclusive environment for all employees and clients that is free of harassment and discrimination.