2 Customer Support Specialist (Hybrid Schedule) Jobs in Plattsburgh, NY
Parts Town is Hiring a Remote Customer Support Specialist (Hybrid Schedule)
- Parts Town Pride – check out our virtual tour and culture!
- Quarterly profit-sharing bonus
- Hybrid Work schedule
- Team member appreciation events and recognition programs
- Volunteer opportunities
- Monthly IT stipend
- Casual dress code
- On-demand pay options: Access your pay as you earn it, to cover unexpected or even everyday expenses
- All the traditional benefits like health insurance, 401k/401k match, employee assistance programs and time away – don’t worry, we’ve got you covered.
- Generate account adjustments and warranty invoices in company ERP system (SAP)
- Learn and comprehend defective part process to address customer questions
- Deliver exceptional customer service through e-mails to our customers.
To Land This Opportunity
- You’re an all-star communicator and are fluent in English (both written and verbal)
- You pay close attention to detail, as far as you’re concerned anything worth doing should be done right
- Intermediate to advanced familiarity of Sales Force and SAP
- Stellar customer service, data entry, and organizational skills
- Work independently to hit weekly and monthly deadlines.
About Your Future Team
Parts Town welcomes diversity and as an equal opportunity employer all qualified applicants will be considered regardless of race, religion, color, national origin, sex, age, sexual orientation, gender identity, disability or protected veteran status.
Job Summary
Full Time
Wholesale
$40k-50k (estimate)
06/24/2023
06/08/2024
partstown.com
TORRANCE, CA
1,000 - 3,000
1987
JOHN A TENGWALL
$50M - $200M
Wholesale
Related Companies
About Parts Town
Parts Town was founded in 1987 as a restaurant equipment parts distributor for local service companies. Starting with a staff of six, Parts Town now employs almost 400 team members and supports local, national and international customers. For a time, the industry landscape was grim. Manufacturers were frustrated with declining parts sales, customers wanted better customer service and there was no platform for ecommerce. Where others saw the impossible, Parts Town saw opportunity. Forging partnerships with manufacturers, we championed OEM parts to our customers and collected a massive inventory... to provide those parts quickly. Through the creation of partstown.com and the industrys first mobile app, we designed online tools to research and purchase parts with ease. Parts Town also established a customer experience, rising high above the standard. Expertise, friendliness and integrity have set Parts Town apart. The good news is, were just getting started. In 2018 Parts Town was been named to the Crain's "Fast 50" list recognizing the fastest growing companies in the Chicagoland area for the sixth time. Parts Town has also be named to the "Inc 5000" list of fastest growing private companies for nine consecutive years.
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The job skills required for Customer Support Specialist (Hybrid Schedule) include Customer Service, Problem Solving, Organizational Skills, Customer Support, Futures, Work Ethic, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Support Specialist (Hybrid Schedule). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Support Specialist (Hybrid Schedule). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Support Specialist (Hybrid Schedule) positions, which can be used as a reference in future career path planning. As a Customer Support Specialist (Hybrid Schedule), it can be promoted into senior positions as a Customer Service Representative IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Support Specialist (Hybrid Schedule). You can explore the career advancement for a Customer Support Specialist (Hybrid Schedule) below and select your interested title to get hiring information.
If you are interested in becoming a Customer Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Support Specialist job description and responsibilities
To enhance customer experience, they help customers complete purchases, upgrades/returns and frequently provide necessary technical assistance.
01/27/2022: Johnstown, PA
They are also responsible for conducting surveys on the products or services and communicating customer feedback.
01/30/2022: Chico, CA
A Customer Support Specialist will also replace products or process payment refunds as needed.
01/18/2022: Rockford, IL
They help customers with their queries and complaints.
02/18/2022: Richland, WA
Listen to customer complaints and provide adequate solutions for their problem via phone or email.
02/14/2022: San Diego, CA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Support Specialist jobs
Communication skills come as pretty much as a given, concerning customer support.
02/15/2022: Troy, NY
Make Connections and Give Compliments.
01/07/2022: Lompoc, CA
Ensure that customers understand the resolution and provide on-going education to customers.
01/11/2022: Spokane, WA
Compile and analyze customer requirements to give the best advice and resolve their query.
02/20/2022: Pensacola, FL
Customer service experience- A thorough knowledge of how to delight customers through strong researching, problem solving and troubleshooting skills.
01/09/2022: Chattanooga, TN
Step 3: View the best colleges and universities for Customer Support Specialist.
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