This role is hybrid but will require onsite an average of 2 days per week at BWH / BWFH main campus, with additional onsite days across MGB locations as needed for projects and programs. Onsite working requirements can be subject to change based on the needs of the organization.

Additionally, the Project Specialist in this role will:

§Lead the updating of downtime plans for critical digital systems at the BWH / BWFH sites, including local site plans involving MGB Digital eCare Electronic Health Record

§Develop/update training and informational materials to support downtimes

§Collaborate with emergency preparedness on/lead regular downtime drills with clinical areas across Brigham Health, and to ensure appropriate Digital response and mitigation plans for acute incidents

§Oversee Brigham digital systems administrator on call process and procedures

§Work with Brigham digital systems communications to manage communications for planned and unplanned events, and maintain a communication template library for downtime events

§Follow-up incidents to ensure we have taken action to reduce chance of similar events in the future

§Serve as primary Brigham Digital Administrator on Call during routine daytime hours

§Participate in Brigham Administrator after hours on-call rotation

§Participate in daily Digital Operations brief calls and weekly Digital Change Management calls

§Ensure all applications on the Brigham App Inventory have appropriate criticality classification and disaster recovery plans

§Update Digital policies relative to Joint Commission, DPH and other regulatory requirements as related to Digital

§Participate in Joint Commission readiness preparation and surveys.

§Perform other duties as assigned

Principal Duties and Responsibilities

• Develop project goals, objectives, approach, and scope through negotiation and diplomacy that result in a well-defined, well-sponsored project.

• Develop workplans and timelines to meet project goals.

• Contribute to the development of Digital strategies and solutions that align with Digital standards and strategic directions.

• Contribute to the development of capital and operating funding requirements associated with a project. Manage a project within its budget.

• Work independently but recognize when the involvement of senior management is required.

• Plan, manage and oversee projects, using recognized project management methods including:

·Definition of project scope and objectives

·Management and status reporting tools

·Feasibility and cost benefit studies

·Requirements definition (functional and/or technical)

·System testing/quality assurance

·Training

·Implementation

·Post-implementation/on-going support

·Project administrative activities

·Documentation

• Manage projects within the context of the larger environment including competing priorities, staffing levels, and budgetary concerns. Provide appropriate and timely problem escalation (including potential solutions where applicable) to Digital leadership, project steering committees, and executive management.

• Provide on-going project status reports to Digital leadership, user groups, project steering committee and

executive hospital management.

• Establish and create a positive project environment through leadership and mentoring.

• Provide quality customer service, providing on-going communication, feedback and follow-through with customers and executive management.

• Use/s the Mass General Brigham values to govern decisions, actions, and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration

• Other duties as assigned

Qualifications

• Bachelor’s degree required.
• 8 or more years of relevant experience.
• A combination of education and experience may be substituted for requirements

Skills/Abilities/Competencies:

•Ability to manage mid to large, complex projects, including their dependencies, team members, other resources, and timeline.

•Ability to prioritize and delegate project demands accordingly.

•Strong written and verbal communication and presentation skills.

•Strong analytic and problem-solving skills.

•Ability to work with people cooperatively and effectively from all organizational levels and build consensus through negotiation and diplomacy.

•Ability to facilitate and work within a complex, multi-site environment.

•Flexible, adaptable, and versatile.

•Supervisory Responsibilities: No direct reports; may indirectly provide leadership and guidance to less seasoned and new staff

•Fiscal Responsibility: Demonstrates fiscal responsibility by effectively using Mass General Brigham resources

Working Conditions:

• This role is hybrid requires. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

•This position requires 2 times per week onsite at Brigham and Women's Main or Faulkner

•Hospital work environment working conditions include possible exposure to diseases or infections and may

•require safety gear (PPE) such as gloves and mask.

•Normal office working conditions. The noise level in the work environment is quiet to moderate.

•While performing the duties of this job, the employee is frequently required to sit; talk; or hear; use hands to finger; handle; or feel; reach with hands and arms. The employee is occasionally required to stand; walk; and stoop; kneel; or crouch. The employee must frequently lift and/or move up to 5 pounds and occasionally lift and/or move up to 20 pounds.

•Specific vision abilities required by this job include close vision, distance vision and depth perception.

•The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities or skills of personnel so classified.

Mass General Brigham is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we
choose to lead. All qualified applicants will receive consideration for employment without regard to race, color,
religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic
information, and/or other status protected under law. We will ensure that all individuals with a disability are
provided a reasonable accommodation to participate in the job application or interview process, to perform
essential job functions, and to receive other benefits and privileges of employment.