Position Title: Lead Sales Associate

Location: Salina, UT

Position Summary: Lead Sales Associates are responsible for performing all of the duties of a sales worker, such as answering customer questions, stocking shelves, setting up displays, ringing up merchandise on the cash register and cleaning. They also fulfill many managerial tasks such as assigning duties to other staff members, providing constructive feedback regarding the work performance and is often the worker that customers are referred to when there is a problem that another sales associate cannot address.

Key Responsibilities:
• Assist Store Manager in maintaining a store inspection grade of at least 80% on the store inspection report. Perform close out, bookwork and paperwork before 8:30 am, getting out of the office by 9:30 am at the latest. Obtain change from the bank and mail paperwork by 4:00 pm. Check store emails and respond appropriately. For an urgent issues, contact the Store Manager or Assistant Manager to respond.
• Provide prompt and courteous service to all customers. Utilize plus-selling techniques as directed by the Store Manager. Report any issues with customers, employees or the store to management as soon as possible.
• Put away any shipments/orders that are ready to be stocked
• Adhere to daily operating procedures to ensure store is clean, adequately stocked and organized. Maintain inventory in coolers, drink boxes, store shelves and display units and keep “fronted” at all times. Properly clean and maintain equipment and ready high-margin products such as coffee, fountain drinks etc. Check refrigeration equipment for proper performance a minimum of one time per shift. Maintain a clean floor and rest room area at all times. Clean windows, floors, shelving, counters, car wash (if applicable),and parking lot and gas pumps, sustaining the level of cleanliness as outlined. Perform an audit/walk through of the gas tanks, pumps, parking lot, building, store and deli to ensure safety, cleanliness, integrity and functionality. Remove snow from side walk.
• Perform a cigarette count in the morning.
• Utilize the cash register to record all sales and provide customer receipts. Assure proper sale and accounting for lottery, beer/liquor, UPS, license and fax if applicable during shift. Prepare shift-change report at the completion of shifts in accordance with Parkland USA’s policies and procedures. Notify the Store Manager of any sales, cash or operating discrepancies. Check the journal tape at the end of every shift.
• Assist in the training and coaching of new sales associates, including ensuring all new hire paperwork is completed and sent to Payroll on first day of hire. Assist Store Managers with scheduling, coverage and resource planning to ensure the store has the right number of employees in the right roles at the right times based on budget.
• Assure proper sale and accounting for lottery, beer/liquor, UPS, license and fax if applicable during shift.
• Follow all Parkland USA’s policies and established procedures. Follow all merchandising and vendor policies and procedures.
• Accurately post markups/downs, store use of merchandise, voids and bad merchandise write off within the established guidelines
• Employee must demonstrate safe work and risk management practices. Attend monthly safety and security meetings and sign the attendance sheet. Report all safety and security issues. Report and process all employee and/or customer incidents or unsafe acts in accordance with Parkland USA’s policy and procedure.
• Ensure that confidentiality of data collected and stored are maintained.
• Employee is expected to set priorities and meet deadlines. Employee is responsible for planning and carrying out assignments, resolving conflicts that arise, informing and coordinating with others as expected. Employee is accountable for ensuring the technical accuracy of their work and maintaining good working relations, both internal and external to Parkland USA. Self-direction and motivation are also expected.
• Must meet performance expectations. Must complete all duties as assigned.
• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Qualifications and Skills:
• At least six(6) months experience in retail or another environment with a strong customer focus.
• Perform simple arithmetical calculations
• Ability to read, speak, hear and write English
• Ability to work varying shift schedules, including holidays, nights and weekends
• Excellent customer service
• Excellent written and verbal/interpersonal and communication skills
• Ability to lead, motivate/mentor, communicate, and generally interact with people in a positive way.

We Offer:
• Medical with a great wellness program that includes up to $2200 per year in HSA contributions, Dental, Vision, Company paid life insurance, LTD, STD;
• 401k with generous company match;
• Paid time off;
• Great working environment!

We thank all candidates in advance for their interest, however only those being considered will be contacted.

Parkland USA is an Equal Employment Opportunity Employer
Parkland USA is committed to equal employment opportunity for all persons. All employment decisions at Parkland USA are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. It is the policy of Parkland USA to provide Equal Opportunity Employment to all qualified disabled veterans, individuals with disabilities, and protected veterans who are employees or applicants for employment.