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Parker Center Animal Clinic is Hiring a Veterinary Customer Service Representative Near Parker, CO
Come experience and live the PCAC difference. Parker Center Animal Clinic believes in giving the best care to our best friends. At PCAC you have the opportunity to give compassionate, high-quality care to clients and patients who enjoy the relationships we build with them. We are an AAHA Accredited and a Cat-Friendly Practice so you know you will get to practice great client and patient care with us!
Why Our Team is the Best Parker Center Animal Clinic is a 5 doctor small animal (dogs, cats, and exotics) hospital located in Parker, Colorado. We see patients for a variety of needs including wellness, illness, surgery, and dentistry. We have an outstanding team that has a lot of fun working together. We thrive in our busy, fast-paced environment where we all support one another with a positive culture. We're also big on individual leadership to create great teamwork!
Our Commitment to Diversity: We are dedicated to establishing a culture that celebrates all forms of diversity and allows us to be an inclusive service provider in this community.
Who are we looking for?
Applicants must have a professional work ethic, positive personality, excellent communication skills, the ability to multi-task efficiently in a fast paced environment, provide a calm demeanor and have a passion for delivering exceptional care to clients.
Responsibilities:
- Greet clients and their pets and complete the appointment sign in process which can include: inputting and retrieving information from the computer, confirming the reason for the appointment, receiving and confirming the client's contact information, letting the medical team know the patient has arrived and escort the client to the exam room with their pet.
- Assist clients with check-out including, but not limited to: ensuring services and product sales are correctly accounted, using the practice management software system, handling money, processing credit and debit cards, accepting and recording various forms of payment, and setting future appointments for follow-up visits.
- Answer phone calls from clients requesting appointments, asking questions about the hospital, requesting medication refills and call into pharmacy if needed as authorized by a veterinarian.
- Make outbound phone calls to remind clients of upcoming appointments as well as reminding owners to fast their pet for surgery, set appointments for pets due for services, etc.
- Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology and pet behavior.
- Assist in cleanliness and maintenance of the hospital to ensure a great client experience.
We're dedicated to your well-being and offer a comprehensive package and professional development opportunities to support your work and home life. These include:
- Competitive salary to between $18.00-$21.00 an hour
- Medical, dental, vision, and prescription drug benefits for you and eligible dependents
- Paid time off for full-time employees
- 401(k) plan
- Continuing education allowance for licensed technicians
- Guardian voluntary benefits
Job Summary
Full Time
$32k-43k (estimate)
05/06/2024
05/19/2024
parker-vet.com
PARKER, CO
<25
1986
CHRIS MORRIS
<$5M
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About Parker Center Animal Clinic
Parker Center Animal Clinic is a small animal veterinary clinic located at 10702 South Parker Road in Parker, Colorado. We are and AAHA Accredited and Cat Friendly Hospital so you can be confident that we offer the best care for your best friend. Parker Center Animal Clinic has been part of the Parker community for over 30 years. Our mission is to work for the well-being of pets, their families, and our staff family; to provide the same compassion and quality of care for your family and pets as we would our own. We have built this business based off of these values. Our expectations are also b ...
ased off of these values. We drive our patient care with competence, passion, and a genuine respect for the health and well-being of our patients and their owners. We care for all beings, four-legged and two-legged, with compassion and kindness. With encouragement and support we solidify the teamwork necessary to care for one another. We believe that the work we do is important, It makes us better people which allows us to provide better care. Our work ethic is rooted in integrity, excellence, and dedication to our purpose. We focus on fostering reliability amongst each other and our clients. We strive to be honest and transparent to create trust in the care we provide and for the mental health of our staff. We know that family comes first. Our family includes our team members and their families, our clients and patients, and the community of which we are proud to be a part. Family means building connections, accepting and welcoming all those that we encounter, and having fun and enjoying each other and our lives.
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The following is the career advancement route for Veterinary Customer Service Representative positions, which can be used as a reference in future career path planning. As a Veterinary Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Veterinary Customer Service Representative. You can explore the career advancement for a Veterinary Customer Service Representative below and select your interested title to get hiring information.
