Why Park West?

We are a dynamic company that prides itself on employee development and retention. Through our people, our culture has created a ‘buzz’ throughout the industry as a company of choice. Our employee mapping provides both transparency and clarity for our associates to embark on a career path, specifically designed to maximize each individual’s talent, while establishing a well-balanced work environment.

Check out some of our “Employee Spotlights,” who share their personal journeys with Park West Inc. https://www.linkedin.com/company/parkwestinc/mycompany/

We're a company of great opportunities—and we'd love for you to join us.

https://www.parkwestinc.com/

Job Description:

The Account Manager is responsible for managing a diverse portfolio of properties. This position is required to be proficient in performing complex tasks of landscape management that include a wide range of maintenance responsibilities described below. They must possess strong people and communication skills that will allow them to effectively lead a team that will ensure customer satisfaction and portfolio profitability.

Role and Responsibilities:

• Primary contact for their assigned maintenance customers, and requires strong written and verbal communication skills, the ability to make decisions and execute customer agreements.

• Effectively manage budgets for each assigned customer while striving to meet branch financial goals and maintaining a high level of service.

• Organize people and processes including but not limited to staff hiring, training, staff management, and monitoring the quality of work provided by the field staff.

• Manage crew productivity for each assigned job, ensuring that tasks are completed on or before the total estimated hours.

• Manage work force scheduling appropriate to each maintenance account in their portfolio

• Oversee timely dispatch, proactive scheduling, equipment management, vehicle maintenance needs and tool equipment management for their portfolio.

• Responsible for the daily operation and management of assigned trucks, fuel card procedures, weekly vehicle inspection report, safety checks, maintenance, and storage.

• Review team timecards daily and to ensure that all labor hours are accounted for and coded correctly.

• Attend job walks with customers as necessary and walk each job in their assigned portfolio a minimum of once per month.

• Attend customer board meetings as needed outside of normal business hours. (typically nighttime meetings)

• Responsible for the completion and closing of open work orders and maintenance requests.

• Ensures that jobs follow the Plant Health program guidelines.

• Continually evaluate individual team members and identify training needs to high potential employees for career advancement.

Job Type: Full-time

Pay: $68,000.00 - $90,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Experience:

• Landscape maintenance: 2 years (Preferred)
• Account management: 2 years (Preferred)

Language:

• Spanish (Preferred)

Work Location: In person