Hello,

My name is Pavan and I am a Talent Acquisition Specialist at Park Computer Systems, Inc., a Technology Consulting and Staffing company. After reviewing your resume, I believe that you may be a good fit for a job opening with one of our clients.

The highlights of the position are:

Job Title: Network Operations Admin

Location: San Bernadino, CA or Austin, TX

Duration: 06 Months with possible extension to 1 year

Job Description:

Shift: 3 p.m. midnight Fri, Sat, Sun, Mon, Tuesday consistent overtime requirements, may need to work earlier. Requires flexibility with scheduling

What we're looking for:

• ChatOps experience (Slack) - Creating channels / coordinating resources / engaging customers primarily through the Slack
• Customer service - working with customer service reps to high level engineers.
• ServiceNow
• Confluence / JIRA
• IP knowledge - subnetting and general IP concepts like subnetting etc.
• Light Active Directory experience
• Basic security experience - helping with password unlocks / helping users create tickets and directing them to SOPs/ Runbooks to resolve their issues.
• Working on Project in a Team format and also alone – keeping yourself on track by finishing your assignments on time or early
• Experience with Office360 – Word – Outlook – Excel – MS suite etc…

Nice to Have:

• Streaming knowledge for games using MS Teams or other applications.
• Event management - using an alert system BigPanda / or other event management systems / taking ownership of alerts and troubleshooting them using Runbook’s /SOPs
• Basic Knowledge in Splunk/ Datadog
• Basic Knowledge in API concepts and applications
• ITIL experience in:
• Incident Management
• Problem Management
• Change Management

Additional Attributes:

• AWS knowledge / Kubernetes / or any other cloud technology
• Good understanding of software development processes.
• Familiarity with open-source technologies
• Client-side database programming experience with SQL, Perl would be a plus.
• A high school diploma or GED

Preferred Experience / Education:

• Three to five years or relevant experience
• A degree from a four-year college (i.e., BA. BS)

If you believe that you are well qualified for this position and are currently in the job market, or interested in making a change, please do give me a call at - Ext 241 or reply to this email. When responding, please include your direct phone number, so that I may revert back to you promptly.

If this is your first exposure to Park Computer Systems, you can check us out at http:

Thank you for your time, and looking forward to a timely response from you