2 Patient Services Representative Jobs in Park, UT
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Park City Surgery Center is Hiring a Patient Services Representative Near Park, UT
In partnership with Intermountain, Surgery Partners is seeking a Receptionist / Patient Registration Clerk to join our Team!
Job Title: Patient Services Representative
Position Summary:
Performs general business office functions that may include some or all of the following: charge
capture and over-the-counter payment posting; insurance verification and eligibility; insurance
pre-authorization/pre-certifications; counseling patients and families on insurance and payment
issues prior to surgery. Ensures all insurance, demographic, and eligibility information is
obtained from patients and entered into the billing system in an accurate and timely manner.
Registers patients in the system. Collects and revises all patient insurance information. Collects
co-pays, deductibles and other out of pocket amounts at the time of service. Posts approved
adjustments to patient accounts. Balances receipts, reconciles daily work batches and prepares
audit trail.
1. Ensure overall total customer satisfaction.
- Greet patients in a courteous and professional manner.
- Answer all incoming calls in a courteous and professional manner.
- Respond to the patients’ needs or direct them to the appropriate person for assistance.
- Obtain overall operational knowledge of the center in order to assist in the triage process.
- Have insurance knowledge, i.e., be aware that HMO patients need a referral for each visit
2. Ensure that patients’ needs are handled in a timely and efficient manner.
- Ensure that benefit verification and pre-certification is completed for each scheduled
- Schedule patients into the billing system immediately upon receipt of the information
- Prepare new chart including a copy of the insurance card(s), demographic information
- Established patients – verify demographic and insurance information at each visit.
- Have knowledge of CPT-4 and ICD-9 coding, as well as the changing Medicare and
- On the day of surgery, enter patient charges, payments and approved discounts into the
- Collect unmet deductibles, coinsurance, co-payments and outstanding past due patient
3. Ensure that paperwork processing is confidential, efficient and timely.
- Pull patient charts for the next day’s appointments by the end of the current day.
- File all charts by the end of the day.
- Open and distribute all incoming mail and packages in accordance with policies and
- Maintain a neat and orderly workspace and an adequate supply of charts, forms and tools
- Maintain strictest confidentially of all information related to medical records,
patients’ treatment.
4. Perform all other duties as assigned.
Qualifications:
- High School Diploma or GED required. College degree a
plus. - Two years minimum front office experience in an ASC or
medical office.
Prior use and experience with medical billing applications.
CPT and ICD-9 coding experience required. - Excellent communication skills, both written and verbal.
Ability to work independently.
Ability to understand and interpret policies and regulations.
Strong information systems knowledge - particular
knowledge of Microsoft Windows, Excel and Word
required.
Physical Demands:
- Position requires prolonged sitting, standing, some
bending, stooping and stretching. - Must have good eye-hand coordination and manual
dexterity to sufficiently operate a keyboard, photocopier,
telephone, calculator and other office equipment. - Must have normal range of hearing and eyesight to record
and prepare patient information and communicate
appropriately with patients, surgeons and other staff. - Ability to occasionally lift and/or move up to 25 pounds.
Job Summary
Full Time
$33k-40k (estimate)
11/27/2023
04/02/2024
The job skills required for Patient Services Representative include Front Office, Communication Skills, Patient Registration, Triage, Coordination, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Services Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Services Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Patient Services Representative positions, which can be used as a reference in future career path planning. As a Patient Services Representative, it can be promoted into senior positions as a Patient Appointment Scheduler that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Services Representative. You can explore the career advancement for a Patient Services Representative below and select your interested title to get hiring information.
If you are interested in becoming a Patient Services Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Services Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Patient Services Representative job description and responsibilities
The Patient Services Rep reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditat
02/28/2022: Vallejo, CA
Primary responsibilities are accurate and efficient patient registration, procedure scheduling, charge transmittals, collections, and procurement.
02/15/2022: Kennewick, WA
Coordinated and provided clerical and support activities within a multidisciplinary, patient care unit to facilitate the daily patient flow.
03/07/2022: Saint Cloud, MN
Patient service representatives smooth out the emotional and mental bumps by advocating for the consumer through all phases of medical treatment.
12/16/2021: Fort Wayne, IN
This position creates patient records, provides documentation as appropriate to patients, and collects and applies patient payments.
02/11/2022: Troy, NY
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Services Representative jobs
Representatives must use quality customer service techniques to ensure patient needs are met.
01/25/2022: Johnstown, PA
Some patient services representative roles require additional training.
12/23/2021: Lebanon, PA
Both Patient Service Representatives and Patient Care Specialists, some of the skills necessary to complete the responsibilities of each role are similar.
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Furthermore, many of the tasks that are required of a patient service representative will be dependent upon strong computer skills.
02/16/2022: Stockton, CA
Must exercise empathy and respect to provide excellent customer service for patients.
12/21/2021: Omaha, NE
Step 3: View the best colleges and universities for Patient Services Representative.
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