About Us:
At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company!
Overview:
If you love NYC and creating memorable experiences, have great organization skills and a sharp eye for intricate details, Pyramid Global Hospitality Workplace Servicesis looking for you! The Workplace Ambassador will support the day-to-day operations for meetings and events along with booking and support for employee Workspace. This position is the first impression and point of contact for visitors, employees and vendors for their location. Primarily Monday
Friday but schedule may vary on occasion based on client needs and business demands. ESSENTIAL FUNCTIONS:

Booking employee Workspace
Employee Workspace liaison and support
Ticket guidance for Av and facility related issues
Greet guests and escort them to their respective meeting/event
Provide responsive, on-demand services to clients and employees
Utilize and maintain electronic & digital data on services provided
Works closely with Meeting & Event Managers
Liaison between meeting managers, AV, technical support and food vendors
Provides information and resources to meeting attendees
Walks meeting and event space; reports maintenance, housekeeping, and other needs accordingly and follows up to ensure concerns are resolved
Follow up with change requests to ensure accuracy and operational communication
Knowledgeable in basic A/V and IT functions
Provides administrative support as needed to leadership and Planning Managers
Maintain par office supplies and monthly inventory
Qualifications:

High School Diploma or equivalent
1 year of customer service, hotel, or similar experience preferred
Experience in the hospitality industry preferred
Good computer software knowledge of Microsoft Office Suite and PMS systems
Good organizational and communication skills
Good written and verbal skills
Compensation Range:
The compensation for this position is $30.00/Hr. - $32.00/Hr. based on qualifications and experience.