Senior Systems Engineer

Main Responsibilities:

• Provides expert level consulting, coordinates, and controls all software updates to SAN environment.
• Leads the Engineering team in enhancing or changing SAN automated deployment process.
• Responds to system outages or critical events in a timely manner with a sense of urgency.
• Directs and mentors Systems Engineers on the technical aspects of security best practices and procedures throughout the infrastructure, platform, and networks.
• Configures, customizes manages and analyzes all alerting, monitoring, and logging systems.
• Designs and conducts load tests and upgrades on critical servers and adjust as needed.
• Designs and coordinates DNS services for all network connected assets.
• Ensures that infrastructure costs remain within budget and implement cost savings where appropriate.
• Leads and coordinates Systems Engineers through SAN deployments, technical escalations, procedures, and technical tasks.
• Research, design, and documents road maps for upgrades and adoption of new network technologies.
• Maintains security, backup, and redundancy strategies.
• Monitors and tests application performance for potential bottlenecks, identifies possible solutions, advises, and mentors the team to implement those fixes.
• Creates and updates network diagrams and device configurations.
• Assists with project planning and implementation for all technical projects conducted in Operations.
• Assists IT staff with broad range of complex computer application problems, server issues, virtualization, and SAN issues, networking issues, security issues and critical problem resolution.
• Provides technical review of documents standard operating procedures and protocols.
• Manages Microsoft Windows Servers and VM Environments.
• Maintains Active Directory and GPO account management.
• Conducts capacity analysis and ensures optimal performance of network infrastructure.
• Mentors Systems Engineers and provide cross-training to ensure there are no single points of failure.

Qualifications and Requirements:

• 15 years of IT experience providing Tier 1, 2 and 3 level support.
• 7 years of IT experience with Storage Array Network (SAN) solutions including Dell EMC or equivalent, with multi-tiered storage systems including SAN and NAS arrays, experience in SAN.
• Fabric maintenance, including array and fiber switch administration, preferably with Dell EMC and Cisco Fabric switches and experience in monitoring and providing systems usage statistics for use in overall capacity planning.
• 5 years of experience in Enterprise-level computing platforms involving virtualization, distribution, and high availability, involving VMware.
• 7 years of experience in maintaining Enterprise-level backup environments, preferably with Microsoft DPM and/or CommVault backup solution.
• 7 years of experience focusing on Storage and Backup & Recovery for Disaster Recovery capabilities as well as general restore abilities, and experience in creating backup jobs, maintain backups and data restore.
• 5 years of experience in Microsoft Active Directory, CIFS, Permissions and experience in managing Microsoft server (Windows 2008, 2012).
• Active Public Trust Clearance preferred. Ability to obtain and maintain a Public Trust.
• Azure Cloud Migration, ITIL Best Practice background, and experience required.

Education : Associate Degree or higher (Desired)

Certification : Microsoft Certified Systems Administrator or Microsoft Certified Solutions Expert or Specialized Certification in VMWare and MCSA. (Required).

Security Certification (e.g. CISSP) and Azure Implementation are major pluses.

EEO Statement

iCallidus is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate based on race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.