Supervisor

Location:7972 E Pacific Coast Hwy, Newport Beach 92657

Job Type: Full-time

Amazing Tips

Reports to:General Manager

About Us:

Parakeet Cafe is a bustling and vibrant cafe known for serving high-quality coffee, delectable pastries, and exceptional customer service. We take pride in creating a warm and inviting atmosphere where our customers can relax, socialize, and enjoy their favorite beverages and snacks. We are currently seeking a dedicated Cafe Supervisor to join our team and help ensure the smooth operation of our cafe.

Job Summary:

As an Asistant General Manager at Parakeet Cafe, you will play a key role in maintaining the cafe's daily operations and providing excellent customer service. You will assist the Regional Manager in overseeing the staff, managing inventory, and ensuring that our customers have a memorable dining experience.

Key Responsibilities:

1. Supervise Cafe Staff: Lead, train, and motivate cafe staff, including baristas and servers, to provide exceptional service and maintain a positive work environment.

2. Customer Service: Greet and interact with customers, handle customer inquiries and feedback, and resolve any issues or concerns promptly and professionally.

3. Inventory Management: Monitor and manage inventory levels, place orders with suppliers, and ensure that all cafe supplies, including coffee beans, pastries, and utensils, are well-stocked.

4. Quality Control: Maintain quality control standards for food and beverages, ensuring that all products meet our cafe's high standards.

5. Cash Handling: Oversee cash register operations, handle cash transactions accurately, and reconcile cash drawers at the end of each shift.

6. Health and Safety: Enforce health and safety protocols and hygiene standards to maintain a clean and safe cafe environment for both customers and staff.

7. Training and Development: Provide ongoing training and support to staff, including new hires, to enhance their skills and knowledge.

8. Reporting: Prepare daily, weekly, and monthly reports on sales, inventory, and staff performance for review by the Cafe Manager.

9. Promotions and Special Events: Assist in organizing and promoting special events, promotions, and marketing initiatives to attract and retain customers.

Qualifications:

- Previous experience in a supervisory or leadership role in the food and beverage industry.

- Excellent customer service and communication skills.

- Strong organizational and multitasking abilities.

- Knowledge of coffee and espresso preparation techniques is a plus.

- Basic understanding of inventory management and point-of-sale systems.

- Ability to work flexible hours, including weekends and holidays.

- Food safety certification (e.g., ServSafe, RBS) is a requirement.

Benefits:

- Competitive wages tips

- Employee discounts

- Opportunities for advancement

- Friendly and collaborative work environment

If you're a motivated and customer-focused individual with a passion for the cafe industry, we encourage you to apply for the Cafe Supervisor position at Parakeet Cafe. Join our team and be part of a dynamic and thriving cafe experience.

To apply, please submit your resume and a cover letter detailing your relevant experience and why you'd be a great fit for our cafe.

Parakeet Cafe is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

www.parakeetcafe.com/jobs

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

• Employee discount
• Health insurance
• Paid training

Restaurant type:

• Café
• Fast casual restaurant

Shift:

• 8 hour shift

Weekly day range:

• Weekends as needed

Experience:

• Barista experience: 1 year (Preferred)
• Restaurant supervisor: 2 years (Required)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Ability to Relocate:

• Newport Coast, CA 92657: Relocate before starting work (Required)

Work Location: In person