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Do you have exceptional customer service skills and an insanely high give-a-damn?
Are you someone who is tech savvy and loves to tinker with new software tools?
Do you have an innate desire to help, understand and find solutions?
At Paradox, we believe when you get the people thing right, you can build teams that can change the world. We’re helping organizations around the globe reimagine hiring with our first-of-its-kind recruitment technology. From our Conversational ATS to our best-in-class hiring assessments, Paradox is laser focused on building world class products and a team that our clients love. Our high-performance culture and triple-digit growth have been recognized on Deloitte’s "Fast 500" technology companies, the Inc 5000 list of fastest-growing private companies, and as a Forbes Best Startup Employers. And we’re just getting started. We are looking for top performers who have a track record of success and want to build a company and create the future together.
When a new client implements our transformative solutions, they aren’t just getting a new software vendor - they’re getting a partner. And it’s the Client Success team at Paradox that brings that partnership to life! We care deeply about our clients and treat their challenges, goals, and wins as our own. We’re searching for someone who shares our obsession for helping, delighting, and making a BIG impact with the clients we partner with.
Sound like your perfect fit? We want to hear from you!
As a Client Success Specialist, you will be responsible for contributing to new client onboarding and training, ongoing client support, and the retention and expansion of existing client relationships. In this role, you will:
Experience & Skills Required
Why you should work at Paradox:
Learn more about our full-time and intern career opportunities at https://careers.paradox.ai/students
Full Time
Consumer Services
$62k-80k (estimate)
10/19/2023
05/15/2024
818paradox.wix.com
BOURNEMOUTH, ENGLAND
25 - 50
2001
FERHAT VURAL
$10M - $50M
Consumer Services
If you are interested in becoming a Client Success Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Success Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Client Success Specialist job description and responsibilities
Works directly with the client success manager to ensure a clear understanding of customer's business needs and ensures that DFIN meets expectations.
03/18/2022: Provo, UT
Build meaningful relationships with each client to truly understand their challenges, and create custom solutions.
04/01/2022: Idaho Falls, ID
Client success specialists are accountable for managing churn and providing essential support.
02/20/2022: Cedar Falls, IA
They may also meet regularly with devs/product designers.
04/06/2022: Fayetteville, AR
Client success specialist look out for their customer’s business and work with them to find solutions to pain points.
02/20/2022: Cedar Falls, IA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Success Specialist jobs
Client success specialist should see disseminating learning from each of their onboarding experiences as a vital part of their job.
02/24/2022: Rapid City, SD
Generate excitement for new or developing products by keeping clients updated on their progress.
02/20/2022: Spartanburg, SC
Take the time to understand your client’s use-case and earn their trust.
01/31/2022: Wichita, KS
Apply for an entry-level client success position, gain knowledge and experience before moving up.
04/11/2022: Yakima, WA
Maintain understanding of relativity product features, road maps and benefits and effectively communicate to the client to ensure client success.
03/26/2022: Fayetteville, AR
Step 3: View the best colleges and universities for Client Success Specialist.