At Paradies Lagardère, our mission is to maintain first-class standards that exceed the expectations of the customers and business partners we serve. Our Dining Division is a true restaurateur. We are passionate about connecting with each of our guests on multiple levels. From an inspiring restaurant design or live entertainment that captures a traveler’s attention, to the top-notch quality of our culinary offerings and the exceptional hospitality delivered by our teams, we focus on more than just restaurant operations. We specialize in experiences. 

The General Manager is truly a partner, as they invest in the restaurant for which they are ultimately responsible. Whether leading an on-trend national brand, or an iconic concept from the local community, you will create and deliver first-class experiences for the traveling public. You demonstrate a passion for the Guests’ overall experience, through the selection, development, and motivation of associates. Your commitment to running an efficient and profitable restaurant is evident by maintaining the highest standards and unwavering support for the entire staff.

In joining our team, you commit to supporting this mission, by demonstrating our service standards at all times and holding all team members to the same. Providing a safe work environment of trust and respect free of harassment is expected. 

POSITION SUMMARY: The perfectGeneral Manageris a confident decision-maker who has a proven track record and experience in guest / customer service, employee management, business and financial management, and people motivation. He or she is an excellent communicator—both in writing and verbally. As the General Manager, your responsibilities will be:

• Maintain fast, accurate service, provide excellent customer service, and model restaurant hospitality
• Maximize store sales goals versus budget, including participation in marketing programs
• Oversee and partner on increasing catering sales
• Train, monitor, and reinforce food safety procedures
• Work with the leadership team to meet sales goals
• Manage food and labor costs
• Execute company policies and procedures
• Monitor food inventory levels and order product when necessary
• Manage and maintain safe working conditions
• Manage crew member employees in a manner that encourages them to grow with the company and reduce turnover
• Interview and hire team members
• Provide proper training for team members
• Anticipate and identify problems and initiate appropriate corrective action
• Ensure continual improvement of Quality, Service, and Cleanliness

The General Manager will help to support the company by maintaining an outstanding work environment through leadership, direction, training, and development.

Position Qualifications:

• 5-7 years of experience in a full-service restaurant. 
• Obtain and maintain current Serve Safe Food Manager’s Certification within six months of hire/promotion. 
• Ability to lift a minimum of 25 lbs. perform essential job functions such as standing, bending, reaching, climbing on a ladder, and walking long distances.
• Standing for long periods and the ability to work in an environment with varying temperatures.
• Bachelor of Science degree in hotel/restaurant management is desirable. A combination of practical experience and education will be considered as an alternative.
• Proficient in the following dimensions of restaurant functions: food planning and preparation, purchasing, sanitation, security, company policies and procedures, personnel management, recordkeeping, and preparation of reports.
• Must agree to work various shifts in a 7/365 team-oriented environment. The schedule is determined by business needs. 
• Proficiency required in reading and writing, Microsoft Office Suite, and mathematics. 

This position description is merely intended to describe the primary elements of the position. Paradies Lagardère reserves the right to change the position description and to assign additional duties and responsibilities as necessary. This position description does not constitute an employment contract of any kind.

PACES FERRY ROAD, SUITE 400, ATLANTA, GEORGIA 30339 (404) 344-7905 / FAX: (404) 349-3226